Homewood Suites by Hilton Columbus/Easton, OH is located in Easton, a neighborhood in Columbus. Easton Town Center and Polaris Fashion Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ohio Expo Center and State Fair and Ohio State Fairgrounds. Looking to enjoy an event or a game? See what's going on at Historic Crew Stadium or Nationwide Arena.
Staff was courteous, breakfast was nice, room quality was only average.
Sherrie
2024 年 5 月入住 2 晚
4/10 很差
Audra
2024年04月21日
满意:住宿条件和设施
不满意:员工和服务
The property was clean for the most part! The staff and service was horrible! I called at 2:15 to see if our room was ready the guy on the phone put me on hold and never came back to the phone! When we arrived at 3. I waited behind another costumer for at least 30 minutes. Someone that was working there came out and said someone else will be up here in a little bit but I have to leave! So when the next person came out she told the lady that she was sorry in front of me and said she would take money off her bill and I heard her say that! But when I got up there to check in! She didn’t apologize to me when I told her and was very rude to me and wouldn’t take any off my bill! I didn’t get my key until after 3:30! Then when I needed more towels and went down to the front desk there was no worker around! I had to go over the other hotel to get towels! That’s Poor customer service if you ask me! The dishwasher was running when we got in our room and there was a pee spot on the pull out couch! I would like to have a discount on my next stay!
Audra
2024 年 4 月入住 2 晚
6/10 一般
Stephanie
与家人及幼儿出行
2024年04月10日
满意:员工和服务
The morning we checked out around 15 cars were broken into. We got lucky but the windows of the car next to us were shattered.
Stephanie
2024 年 3 月入住 1 晚
8/10 还可以
Christian
与家人及幼儿出行, 与家人出行
2024年04月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was very fun. On this specific visit, our room had to be changed because the bathroom sink was clogged when we arrived. They didn’t have anyone on hand that could fix it. The new room was great though. The pool was also out of order, which was a bummer. Breakfast was great and also the breakfast staff.
Christian
2024 年 4 月入住 1 晚
4/10 很差
Jacqueline
团体旅客
2024年04月8日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My room was not throughly clean there were stains on the couch, carpet and walls, My TV wasn’t working called front desk said they would send someone no one ever came, so for two days I was unable to utilize a tv . There wasn’t extra toilet paper in the room, we had to use tissue by the last day. someone’s car was broken into outside in the parking lot and shattered glass everywhere. On Sunday morning I went down for breakfast at 9:15am and when we got down there they told us that they stop bringing food out at 9:30am even though breakfast is over at 10am and I pointed out that it was only 9:20am and she walked away. Over this wasn’t what I would have expected from “Hilton”
Jacqueline
2024 年 4 月入住 2 晚
4/10 很差
Anna
2024年03月25日
不满意:清洁度
Anna
2024 年 3 月入住 2 晚
6/10 一般
Nara
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年03月25日
满意:清洁度
不满意:服务设施,员工和服务
The pool area was great. The water and area was clean.
Our room was ready 2 hours late. Ice machines didn't work, key didn't work part of time, breakfast was not served so sent next door to Hilton Garden Inn-wanted us to pay 20.00 each for breakfast-NO, we were disappointed. Staff was nice, but there weren't enough people to serve, clean and check in/out. Disappointed especially since it was a new build so close to home for a birthday get together with kids from here and out of town.
Nara
2024 年 3 月入住 1 晚
2/10 糟糕
bobbie jo
与家人及幼儿出行, 与家人出行, 商务旅客
2024年03月18日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
There was stuff in our tiolet and we had no access to cleaning or towels