评分基于 575 条真实点评
4.8 客房清洁度
4.4 服务和员工
4.6 客房舒适度
4.7 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年1月2日 发布在：Expedia
酒店管理层的评论
2024年2月8日，回复：酒店管理层 Hilton Lake Como
Dear Guest, Thank you for this positive review. We are pleased that we were able to meet your expectations. It would be an absolute pleasure to welcome you again in the future. Best regards, Matthias WelzelGeneral Manager
用户：真实旅客
发布日期：2019年12月1日 发布在：Expedia
Overall very good!
Staff is nice.
Feel so warm that a birthday surprise is received.
酒店管理层的评论
2019年12月2日，回复：酒店管理层 Alessio Colavecchio General Manager
Dear Xavier, thank you for taking the time to share with us your experience here at Hilton Lake Como. We are happy that you enjoyed your stay with us! I am delighted to learn you have spent such a great stay with us and I am especially pleased to know you have appreciated service and happy you enjoyed our surprise for your birthday. Our staff works every day to satisfy all of guests' requests and I am pleased this made your stay memorable. I hope you will have the opportunity to come back soon, Christmas in Como is magic with its lights projected on the walls of the historic center. Kind regards
用户：真实旅客
发布日期：2019年10月21日 发布在：Hotels
酒店管理层的评论
2019年10月23日，回复：酒店管理层 Alessio Colavecchio General Manager
Dear guest, thank you for your great feedback on your stay here with us at Hilton Lake Como, we really do appreciate it! It would be fantastic if you could share your experience on Tripadvisor.com by writing a review. I hope you will have the opportunity to come back soon, Christmas in Como is magic with its lights projected on the walls of the historic center. Kind regards
用户：真实旅客
Nice hotel
发布日期：2019年10月10日 发布在：HotelsNice hotel, close to the downtown center, about 15min by walk. The reception lady is very helpful and kind, booked restaurant for us. We feel very comfortable in this hotel. The breakfast is ok as well, many choice of bread, ham, fresh coffee... you can't expect more. Yes, we'd like to come back again.
酒店管理层的评论
2019年10月23日，回复：酒店管理层 Alessio Colavecchio General Manager
Dear Justine, thank you very much for having taken the time to share your fantastic review following your recent stay here at Hilton Lake Como. I am delighted to learn you have spent such a great stay with us and I am especially pleased to know you have appreciated our modern architecture, the comfort of our rooms, as well as our helpful staff. I hope you will have the opportunity to come back soon, Christmas in Como is magic with its lights projected on the walls of the historic center. Kind regards
用户：真实旅客
发布日期：2024年6月8日 发布在：Expedia
Good location fabulous hotel
用户：真实旅客
发布日期：2024年6月2日 发布在：Expedia
perfect
酒店管理层的评论
2024年6月7日，回复：酒店管理层 general manager
Dear guest,Warm greetings from Hilton Lake Como.We really thank you for choosing our property for your stay in Lake Como and for letting us know how much you enjoyed your stay.We would be glad to welcome you back to Hilton Lake Como in the nearest future. Kind regards,Matthias Welzel, General Manager
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
Great hotel to stay in Como
酒店管理层的评论
2024年5月31日，回复：酒店管理层 Hilton Lake Como
Dear MauricioWe sincerely thank you for this wonderful review! We are really happy to know that your stay in our hotel was pleasant and satisfying. Our main goal is to ensure an unforgettable experience for our guests and we are pleased that you enjoyed your stay. Thank you again for choosing us and sharing your positive feedback. We look forward to welcoming you again soon!Kindest regards,Matthias WelzelGeneral manager
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
Amazing place to stay!
酒店管理层的评论
2024年5月31日，回复：酒店管理层 Hilton Lake Como
Dear Erika,Thank you so much for leaving this wonderful review! Your positive feedback means a lot to us and we are happy to know that you enjoyed your experience. We hope to welcome you again soon! Thanks again for sharing your opinionKindest regards,Matthias WelzelGeneral Manager
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
Absolutely beautiful. The staff was top notch and most spoke english which was unexpected but very convenient. Just a perfect experience!
酒店管理层的评论
2024年5月31日，回复：酒店管理层 Hilton Lake Como
Dear Eric,Thank you so much for leaving this wonderful review! Your positive feedback means a lot to us and we are happy to know that you enjoyed your experience. We hope to welcome you again soon! Thanks again for sharing your opinionkindest regards,Matthias WelzelGeneral Manager
用户：真实旅客 来自：STOCKPORT
发布日期：2024年5月7日 发布在：Expedia
酒店管理层的评论
2024年5月31日，回复：酒店管理层 Hilton Lake Como
Dear RichardThank you very much for your review that is a great reward to our daily commitment in delivering experiences. We are pleased to know that you had a memorable experience with us.It would be an absolute pleasure to welcome you again in the future. Kindest regardsMatthias Welzel
