Ratings based on 187 Verified Reviews

4.4 out of 5
89% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

Posted May 1, 2024 on Expedia
Very nice hotel
5 out of 5
by A verified traveler

Posted Apr 20, 2024 on Expedia
Very good location ! All staffs very friendly and nice ! Highly recommended when you travel to Hoi An . We definitely come back when ext time we travel to Hoi An again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2024 on Expedia
1 out of 5
by A verified traveler

Posted Apr 4, 2024 on Expedia
This hotel is 3 stars at best. Towels were frayed, no hair conditioning provided, the hand soap smell was horrible, the hand held showerhead holder can’t even hold it up. The room’s noise insulation was basically non-existent. They also provided 1 key only for 2 people room and we had a chased them multiple times for the second key.
5 out of 5
by A verified traveler

Posted Apr 3, 2024 on Expedia
夫婦2人、子供2人で利用しました。ホイアン旧市街まで徒歩で行ける距離なので、灯籠流しや夜ご飯を食べた後も子供達と歩いて移動できたので便利でした。騒音も少なく静かで良かったです。 ホテル内も綺麗にしてあり、スタッフもとてもフレンドリーで、おすすめの店を教えてくれたり、ツアーの手配もしてくれたので、とても良かったです。 またホイアンに行く時には利用したいと思います。
5 out of 5
by A verified traveler

Posted Mar 28, 2024 on Expedia
Really conveniently located and in quiet section of old town
5 out of 5
by A verified traveler

Posted Mar 14, 2024 on Expedia
Laluna hotel in Hoi An is an absolute gem! It's so pretty, literally minutes from the old town and its beautiful streets. Breakfast is delicious and the staff will do anything to make your stay very special! Nancy and Thao are just amazing! We will definitely be back!
4 out of 5
by A verified traveler

Posted Feb 16, 2024 on Expedia
Great place within walking distance to central location, not enough light in the room to apply make up.
5 out of 5
by A verified traveler

Wonderful, welcoming and superb location

Posted Feb 9, 2024 on Hotels
We had a wonderful experience at Laluna. The staff welcomed us from the moment we arrived and made us feel like family. Nothing was too much trouble for us and our two little ones. Breakfast was delicious and varied and the facilitiea and location were fantastic. One of if not the best hotel we have stayed at.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 28, 2024 on Hotels