2/10 糟糕
Hugh
与家人出行
2024年04月11日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upon arrival we discovered the hotel had been closed by the Fire Marshal. We had to make other reservations on our own. I’m requesting refund from Expedia. I had to pay for the new accommodations.
I cancelled the return flight with Spirit Airlines because they cancelled our original direct flight from DFW to MSY and did not offer another direct flight.
The rental car pickup was at DAL instead of DFW and they did not offer shuttle service.
I’m requesting refund on hotel and return flight via Spirit Airlines.