Basic rooms .. Everything is pricey .. lunch for fam of 4 avg 150 .. they charge for evvvvveeeerrrything and pool small and paradise island is not what it look like on website .
Denisha
2024 年 5 月入住 1 晚
8/10 还可以
Todd
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
I do not believe guests should have to pay for parking. There are already resort fees and this should be included. Add more value.
Todd
2024 年 5 月入住 3 晚
4/10 很差
Megan
2024年05月25日
满意:清洁度
不满意:住宿条件和设施,员工和服务
We had booked an atrium room and we’re put in a regular room. When we request to move that they put us on the floor right in the middle of construction. When we request to move out of the construction, they put us right below the construction and could still hear the jackhammers. When we finally were put into a room without construction, we were not in the atrium room which we paid for. We were done moving rooms and ended up staying. The management was very rude and terrible. She offered us just a resort fee discount and that was it. We have stayed at this property between 30 and 40 times over the last 13 years and this was the worst experience.
Megan
2024 年 5 月入住 1 晚
4/10 很差
branislav,Scottsdale
与配偶出行
2024年05月20日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
Resort is really nice, great restaurants beautiful grounds perfect location there is so much to do.
I looked at the pictures of the rooms when I was booking, booked a room with the view was looking forward the trip… room I Got was on lower with the view of a bar ( 20 feet from my window ) and next to the walking path. View of the path and people walking next to balcony. Super noisy and room I had was tired. ( super tired things falling apart..) not what I was expecting looking at the pictures while booking.
branislav
2024 年 5 月入住 2 晚
4/10 很差
Mike
与家人出行
2024年05月19日
满意:服务设施
Everything about Gaylord was 1st class, definitely expensive but generally worth it. However, the link with Expedia was absolutely outrageous. Gaylord could do nothing, they knew nothing. Every change or question or add to or whatever, “we don’t have that info or we can’t do that, you’ll have to contact Expedia”. Pain! Hassle! We will NOT use Expedia again. Had the SAME experience last week with a different hotel.