4/10 Poor
Nykia
Traveled with family and small children, Traveled with family
29 May 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in my experience! I could have gone elsewhere for the price I could have went to a much better establishment. I made a reservation for a one bedroom suite that was supposed to have one queen size bed, and a whole living room with a pullout mattress. I was given a suite with two very small full-size beds that my toddler son and I could barely fit comfortably in. I needed a room due to the power outage in my neighborhood from the recent storm but I got more than I bargained for. The entire face of both of the bedroom and living room ac unit was off. I thought this was weird and the unit itself was visibly dirty and dusty. In the middle of the night I awoke with a throat ache and since my allergies have been bothering me all day ! Clean the filters and repair the air ! I can only imagine what was in the machine *gag* also, online I looked through Expedia and there was supposed to be free breakfast when I asked about it in the morning the front desk lady laughed and was very nonchalant like “yeah, right” as she told me there was no breakfast. Some of the advertised photos online cannot possibly be this hotel location or years prior.
Nykia
Stayed 1 night in May 2024