评分基于 1,308 条真实点评

4.1 / 5
4.4 客房清洁度
4.3 服务和员工
4.3 客房舒适度
4.3 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

发布日期:2023年11月22日 发布在:Expedia
酒店管理层的评论
2023年12月19日,回复:酒店管理层 Hotel Management
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
4/5
用户:真实旅客

发布日期:2023年11月22日 发布在:Expedia
酒店管理层的评论
2023年12月19日,回复:酒店管理层 Hotel Management
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
2/5
用户:真实旅客

发布日期:2023年7月16日 发布在:Hotels
酒店管理层的评论
2023年7月17日,回复:酒店管理层 Hotel Management
Thank you for taking the time to rate our hotel. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.
5/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
Great
酒店管理层的评论
2024年5月23日,回复:酒店管理层 General Manager
Dear Jorge, It was a pleasure having you as our guest at The Westin Dallas Park Central. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We look forward to hosting you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager
2/5
用户:真实旅客

发布日期:2024年5月21日 发布在:Expedia
Did not honor marriet membership.late check out even after was promised
酒店管理层的评论
2024年5月22日,回复:酒店管理层 General Manager
Dear Nathan, Thank you for choosing us and for your loyalty to our brand. We sincerely regret any disappointment you experienced when we could not honor your late checkout request. Unfortunately, during full occupancy, we are not always in a position to extend these benefits. We are very grateful for your patience, and we hope to have another opportunity to host you whenever your travels bring you to the area.Sincerely,Chandler Vadra,General Manager
5/5
用户:真实旅客 来自:Shanghai

发布日期:2024年5月21日 发布在:Expedia
酒店管理层的评论
2024年5月22日,回复:酒店管理层 General Manager
Dear Tiancheng, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to post your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
4/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
Daily parking fee
酒店管理层的评论
2024年5月20日,回复:酒店管理层 General Manager
Dear Yvette, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to write your review. While we hope you had an overall pleasant stay, we regret your dissatisfaction with our parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Sincerely,Chandler Vadra,General Manager
3/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
Property was fine, service was bad. Asked for towels from clean up lady and she said call desk. No sure why if I’m staying at hotel, the called desk, has to call twice to get towels to shower.
酒店管理层的评论
2024年5月20日,回复:酒店管理层 General Manager
Dear Trent, Thank you for being our guest and for sharing your review. Please accept our apologies for the service shortfalls you experienced during your time with us, and we regret the requested items were not delivered promptly. We are reviewing these concerns with our associates to make sure we are appropriately responding to every guest request. We are committed to providing outstanding service, and we hope we will have another opportunity to show you the exceptional hospitality you deserve.Sincerely,Chandler Vadra,General Manager
5/5
用户:真实旅客 来自:Scottsdale

发布日期:2024年5月19日 发布在:Expedia
Lean room, friendly staff
酒店管理层的评论
2024年5月20日,回复:酒店管理层 General Manager
Dear Branislav, Thank you for being our guest and for taking the time to share your experience at The Westin Dallas Park Central. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our impeccable property and attentive associates exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the area. Sincerely,Chandler Vadra,General Manager
5/5
用户:真实旅客

发布日期:2024年5月18日 发布在:Expedia
Loved that they let Uber eats deliver to my door
酒店管理层的评论
2024年5月20日,回复:酒店管理层 General Manager
Dear Jennifer, Thank you for choosing The Westin Dallas Park Central and for your high rating. We are thrilled to learn we exceeded your expectations and that you enjoyed your time with us. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager