Celebrating an anniversary wanting to enjoy the beach so decided to book this resort based on the selected room type and positive feedback noted but we received the opposite experience.
Booked a room with an ocean view balcony got a room with a bushy hill view balcony (back side of the property), room located next to the elevator shaft so you can hear all the gears and mechanisms of the arriving car including the door bell’s. On top of that, we feel all the other hotel guests arriving and departing sounded as if they were in our room waiting for the elevator which created an echo chamber which was annoying at best.
The room we had also allowed us to hear our neighbors from the bedroom wall who unfortunately had a baby where you can hear the cries and parents discussions.
Others issues that could be reported but trying to keep this short due to a comment field cap.
Last item, the hotel staff did NOT seem eager to assist or accommodate us on what was suppose to be a memorable trip ringing in our anniversary.
Be wise, look elsewhere.
Don
6/10 一般
Vanessa
2023年12月20日
满意:清洁度、服务设施、住宿条件和设施
The property was nice and convenient to the beach. However, the staff needed to be more friendly. The counter person provided no direction/instructions on the property.
The bed was not comfortable, it had fuzz balls. Overall stay was ok, but won’t stay their again.
Vanessa
2023 年 12 月入住 1 晚
10/10 超赞
Timothy
2023年11月16日
满意:清洁度、服务设施、住宿条件和设施
We stay here regularly and really love it!
Timothy
2023 年 11 月入住 7 晚
10/10 超赞
Jesse
2023年11月12日
Jesse
2023 年 11 月入住 2 晚
6/10 一般
Rick
2023年07月31日
满意:清洁度
Rick
2023 年 7 月入住 2 晚
10/10 超赞
Timothy
2023年05月25日
满意:客房舒适度,清洁度
We will be back.
We always enjoy our time here. We will be back in November.
We are so sorry we totally forgot to leave a tip for the cleaning staff this time.
Never knew about the 'June gloom' .
Timothy
2023 年 5 月入住 5 晚
8/10 还可以
richard
2023年05月21日
满意:客房舒适度,清洁度
richard
2023 年 5 月入住 3 晚
10/10 超赞
Daniel Peter
2023年05月11日
满意:住宿条件和设施,清洁度
location is awesome, Staff provides great customer awareness.
Daniel Peter
2023 年 5 月入住 6 晚
10/10 超赞
Mia
与配偶出行
2023年04月25日
满意:清洁度、服务设施、住宿条件和设施
I love the location, I grew up in Dana Point and went to Doheny Beach alot ! It was great to be able to walk across to the beach. I was also impressed when the TV was not working that Agustina was able to change our room to a room with a working TV. I really appreciated that. The room was spacious and loved the view! We will sstay here again!