6/10 一般
Tsz Yin Rosa
2018年10月1日
满意：清洁度
不满意：客房舒适度
Nice place with yet to improved sound insulation
The garden is nice and staff are friendly however can only handle basic English and may not be able to provide assistance on basic travel info. Arrived in the evening, I asked the staff if any place for nice restaurant and money exchange, she is not certain about the opening hour of the money exchange and she thought it was closed already by 7pm and not sure for places for food. End up the money change shop closed at 10pm.
Also when I first checked in the place, they had no record of my booking and took sometime to give me the wrong room and changed back to my booked room. The staff tried her best to assist however I found the washroom's interior design looked different from photos shown on Hotels.com, the sink is with rust stain and the toilet paper was used.
The room is with poor insulation also. The washroom shared the same window with the homestay's room so you can clearly hear what they said when you were there. In the middle of the night you can clearly here the noise from other room of rocking bad and couple moaning...... and I had no sleep at all and went for diving the other day.
It was a unlucky/ appalling experience for me to stay here but glad the management of the homestay allowed me to do refund for the rest of the days.
Tsz Yin Rosa
2018 年 9 月入住 4 晚