Ratings based on 179 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 23, 2024 on Expedia
Nice Rooms
Comment from Hotel Management
May 24, 2024 by Maya Ombuh, Hotel Management
Dear Hadi,Thank you for your kind words. We're thrilled to hear that you enjoyed our rooms. Providing a comfortable and pleasant stay is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back soon.Sincerely,Maya OmbuhDuty Manager
by A verified traveler
Posted Mar 28, 2024 on Expedia
A resort in an Urban setting, grateful for the rides to Kite Beach.
Comment from Hotel Management
Mar 29, 2024 by Maya Ombuh, Hotel Management
Dear Amin,We're glad you appreciated our unique blend of resort-like amenities in an urban environment. Providing convenient transportation to Kite Beach is just one way we strive to enhance your experience. We hope you had a fantastic time enjoying the beach and look forward to welcoming you back soon.Kind regards,
by A verified traveler
Posted Mar 6, 2024 on Expedia
The breakfast buffet was great. Overall great hotel. 👍
Comment from Hotel Management
Mar 6, 2024 by Maya Ombuh, Hotel Management
Dear Amin,Thank you for taking the time to leave us a review. We appreciate your 5/5 rating and look forward to welcoming you again soon.Kind regards,Duty Manager
by A verified traveler
Posted Feb 26, 2024 on Expedia
The room was a little tired and needs a proper fridge. Several staines in the bath but forthey have it as a wet area with a seperate shower. The food wasnt great.
Next to a Metro, bus station and a large shopping centre with plenty of food options and a great sports bar. Nice pool area with large screen. Overall good value for money with room for a little improvement
Comment from Hotel Management
Feb 28, 2024 by Maya Ombuh, Hotel Management
Dear Ian,Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,
by A verified traveler
Posted Feb 7, 2024 on Expedia
Excellent vacation thanks all.
Comment from Hotel Management
Feb 8, 2024 by Maya Ombuh, Hotel Management
Dear HEND,Thank you for the 5/5 rating and we look forward to welcoming you back again soon.Kind regards,Duty Manager
by A verified traveler
Posted Jan 30, 2024 on Expedia
Staff was really friendly, room were clean every day.
Comment from Hotel Management
Feb 1, 2024 by Maya Ombuh, Hotel Management
Dear Gursharan,Thank you for the perfect rating and look forward to welcoming you again soon.Kind regards,Duty Manager
by A verified traveler
Amazing hotel location, service and comfort
Posted Jan 29, 2024 on HotelsComment from Hotel Management
Feb 1, 2024 by Maya Ombuh, Hotel Management
Dear Adam,We appreciate your wonderful review and look forward to welcoming you again soon.Kind regards,Duty Manager
by A verified traveler
Posted Jan 25, 2024 on Expedia
The Hotel is very nice for families.
Comment from Hotel Management
Jan 26, 2024 by Maya Ombuh, Hotel Management
Dear Mohammad,Thank you for taking time to leave us a review. We hope to see you again soon.Kind regards,
by A verified traveler
Posted Jan 24, 2024 on Expedia
Like it’s links
Comment from Hotel Management
Jan 26, 2024 by Maya Ombuh, Hotel Management
Dear Richard,Thank you for the rating and look forward to welcoming you again soon.Kind regards,
by A verified traveler
Brilliant stay (with a small kicker)
Posted Jan 23, 2024 on HotelsThoroughly enjoyed our stay at Ivani Ibn Battutta. Check in (at 0600 having arrived 9 hrs late) was smooth. Room was clean, tidy and well proportioned. Bathroom was spotless with plenty towels, etc. Room had everything we needed and beds were comfortable. Breakfast was satisfactory with plenty choice. Staff were all friendly and helpful enough. Pool and bar area is very nice. Located across the road from Ibn Battutta metro station so very handy for getting around. Next door to mall which has a food court for earring requirements if not using hotel. Hotel in general was very quiet - and here’s the kicker - the pool party on a Saturday night and finishing at 0315 is pretty annoying. Not sure there’s a need for the music - which wasn’t great - to be so loud. I’d say that this stay for me was 9/10 but dropped to an 8/10 purely down to that.
All said I’d recommend the hotel for access, value for money, facilities and staff.
Comment from Hotel Management
Jan 26, 2024 by Maya Ombuh, Hotel Management
Dear Kenneth,We appreciate you taking the time to share your feedback with us. We are genuinely sorry to hear about the inconvenience you experienced with the noise in your room from our weekly event at the hotel. We apologize for any disruption it may have caused during your stay. If you choose to stay with us again, please contact us prior so that our team will make a necessary arrangement, such as room away from the event venue. We will do our utmost to ensure your next experience is a peaceful and enjoyable one.Sincerely,
