评分基于 395 条真实点评

4.4 / 5
100% 住客推荐
4.5 客房清洁度
4.5 服务和员工
4.4 客房舒适度
4.2 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

Quite good

发布日期:2024年1月30日 发布在:Hotels
Quite good
酒店管理层的评论
2024年2月1日,回复:酒店管理层 Leva
Hello Anonymous,Thank you so much for your kind review.We are thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing excellent facilities, well-trained staff, and delicious food for our guests. We appreciate your feedback and look forward to serving you again in the future.Warm regards,LEVA Team
4/5
用户:真实旅客

Almost perfect

发布日期:2023年11月3日 发布在:Hotels
Everything was fine - room was spacious and clean. Staffs were helpful and friendly. Affordable price. However, we could not enjoy breakfast buffet in the last day in order to catch up the flight. The hotel did not provide alternative solution - e.g. breakfast box even we sent two inquiries before check in.
酒店管理层的评论
2023年11月7日,回复:酒店管理层 Leva
Hi Anonymous,Greeting from Leva Hotel Mazaya Center-Opposite Downtown Dubai. Thank you for taking the time to review your stay. We are so glad to hear that our staff were able to make your experience a memorable one and that our location, facilities and amenities exceeded your expectation. Your comments on breakfast has been noted and will ensure we provide an alternative choice on your next visit to the hotel.Thank you, and we look forward to welcoming you back to Leva Hotel Dubai.With warm regards,LEVA TEAM
5/5
用户:真实旅客

发布日期:2023年2月24日 发布在:Hotels
staff are helpful and friendly
酒店管理层的评论
2023年2月24日,回复:酒店管理层 Leva
Hi Yuen, Thank you for taking the time to provide us with your valuable feedback.We are thrilled to hear that our staff provided you with a friendly experience. We strive to make every stay enjoyable and effortless for our guests, and it is wonderful to see that we were able to achieve that for you. We look forward to welcoming you back to the hotel.Warm regards,LEVA team
4/5
用户:真实旅客

发布日期:2019年11月6日 发布在:Expedia
Very nice and big room, around 8-10 minutes away from metro which is a rather good location
酒店管理层的评论
2020年2月20日,回复:酒店管理层 Leva Team
Dear Guest, Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and we exceeded your expectation when it comes to service and hospitality. It was a pleasure to have you as our guest and we look forward to welcoming you back soon. With warm regards, LEVA Team
1/5
用户:真实旅客

发布日期:2019年11月5日 发布在:Hotels
酒店管理层的评论
2020年2月20日,回复:酒店管理层 Leva Team
Dear Guest, Thank you for sharing your thoughts with us. It is only with the feedback of our beloved guests that we can improve and meet and exceed expectations. We apologize for falling short of your expectations on this occasion but hope to have another chance to demonstrate true LEVA Hospitality soon. With warm regards, The Management Team
3/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
Bad service attitude to solve issues. Sales people awful
3/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
Good in general, bad services, sales people awful
3/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
En general bien. Muy mala actitud de servicio principalmente en ventas.
5/5
用户:真实旅客

发布日期:2024年5月10日 发布在:Expedia
Very affordable and great property to stay on came with full amenities, including fridge and stove. Everything was clean. The service was five stars and 15 to 20 minute walk from the Burj!
酒店管理层的评论
2024年5月13日,回复:酒店管理层 Leva Team
Hi Kamili,Many thanks for taking the time to share your feedback with us.We were very pleased to read that you had an amazing experience with your family here in Leva. Indeed, our goal is to always provide exceptional service to our lovely guests like you.Thank you for giving us the opportunity to serve you, and we look forward to seeing you again.With warm regards,Leva Team
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年4月16日 发布在:Expedia