The heater was not working in the first day, under -2 temperature in the winter. The staff should test the facilities in advance, considering such a classic, high-end, quality hotel.
Wei Hsin
2024 年 1 月入住 2 晚
10/10 超赞
XIAO HONG
与家人出行
2023年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
XIAO HONG
2023 年 10 月入住 1 晚
10/10 超赞
SZE WAI
2019年11月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很好,用心的一家酒店
因為參加了4日tour, 所以分別住了兩次這間酒店
第一次是住在8樓,閣樓有兩層,比較舊但有特色,都很舒適滿意
第二次是住在5樓,是得新的裝修,設備很好,十分舒適
而且酒店是用GHD的風筒,第二次房間還有GHD的直髮夾,很好用
酒店房有兩個迷李whiskey welcome drink
每日都有報紙在門口
酒店位置好,就在north bridge,到舊城,prince street ,都很方便
Check in check out 都很快
兩次住宿體驗都非常好,如再去旅行,都會入住
Staffs were friendly and helpful. Bedroom was very comfortable and we got our room upgrade.. Excellent location in the city and near to railway station. Renovation in progress caused a bit inconvenience.
Wing Tong
2019 年 2 月入住 2 晚
8/10 还可以
Ron
与配偶出行
2024年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfectly located and walkable to everything. Friendly efficient and professional staff. Room very clean bed extremely comfortable. Some of the public rooms in the hotel are a little tired, but overall a wonderful stay for us.
Ron
2024 年 5 月入住 3 晚
6/10 一般
Christine
与配偶出行
2024年05月24日
满意:员工和服务
The hotel can be beautiful and is n a great location. The staff was very friendly and helpful. The rooms are big which is very nice. However, the rugs ned to be cleaned. Secondly, our room smelled damp and musty. The final negative rating is they put us in a room under the kitchen. We heard rolling carts and banging pots and pans throughout the night. When we asked about the noise this is what we were told. They mentioned it to the kitchen staff and it was semi quiet for a half hour. They need to work on some things
Christine
2024 年 5 月入住 2 晚
8/10 还可以
Deanna,St Cloud
与家人出行
2024年05月24日
满意:服务设施
The staff was friendly and helpful. Construction surrounding the hotel resulted in water damage/leaks requiring multiple stinky buckets just outside our door for the entire stay. It was difficult to enter/exit the room without getting wet, especially when carrying luggage. Some maintenance (broken switch) in room, but the maintenance staff was pleasant and resolved the issue within a day. Room was large.