Was sent next door to travelodge to check in. Tv was always blaring in the lobby. Staff couldn't tell me whether or not my request for hypoallergenic bedding had been honored, wifi cards in room did not match access instructions. Staff could not answer questions and seemed to think saying "I'm sorry" was an acceptable way to address concerns. Several things in the room were old and broken, including the safety latch, knob on ac, toilet seat and tank seal, and the handle in the shower. Parking lots had some very sketchy people hanging around and felt unsafe.
Catherine
2024 年 5 月入住 1 晚
2/10 糟糕
Steven
2024年05月10日
满意:清洁度
不满意:员工和服务
Let me start off by saying the site manager Heather, racially or socially profiled myself and my guest. Being told I was "86"d but no legal paperwork was given to me prior to paying for the room . My money was good enough, but your staff is not informed of such people. The simple protocol of possible suspicion and laws coincide withy your eules ans regulations. Your training is giving micro managed Karen.
Steven
2024 年 5 月入住 1 晚
8/10 还可以
Steven
2024年05月6日
满意:清洁度
不满意:员工和服务
The nightly rate suits the overall price tag.Nothing extraordinary but very affordable and comfortable
Steven
2024 年 4 月入住 1 晚
8/10 还可以
Steven
2024年04月30日
满意:清洁度、员工和服务、住宿条件和设施
Steven
2024 年 4 月入住 1 晚
4/10 很差
Steven
2024年04月23日
不满意:住宿条件和设施,服务设施
Besides the tv not being able to connect to the direct tv, the stay was comfortable. Only reason I purchased the room for the night was to be able to relax and watch some tv. I dont have tv at my residents and it kinda ruined the purpose of renting a room for me. I shouldve have to troubleshoot nor call the front desk to have come in my room to see why its not working. Believe there is some type of list that is to be be checked after service of the room by housekeeping and operation of the tv would have to be on it i would think.
Steven
2024 年 4 月入住 1 晚
2/10 糟糕
Autumn
2024年04月10日
Autumn
2024 年 3 月入住 1 晚
6/10 一般
Jalex,Wendover
2024年03月20日
It was Nice , quite..
WiFi, TV work perfectly
Just gotta tell the Staff to KNOCK before trying to Enter a Room Occupied...
& Kinda Creepy for Front desk to come early to the room & slide the Receive under the door without knocking or Saying something...or ask if I wanted a copy of it ...gotta do better
Jalex
2024 年 3 月入住 2 晚
6/10 一般
Xiaojuan
与配偶出行
2024年02月12日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Convenient location, and friendly staff, but the room is very old and not clean.
Xiaojuan
2024 年 2 月入住 1 晚
2/10 糟糕
Rebecca
团体旅客
2024年02月11日
不满意:清洁度、员工和服务、住宿条件和设施
Felt unsafe, switches in the room were dirty. You could feel the bathroom floor dip down. The drain in the bathtub looked grimy and not cleaned. You had to walk outside to the neighboring motel to check in and also for breakfast. It was very hot in the room, so we opened the window that didn’t have a screen and no outside light. The toiletries looked like they were handled by dirty hands. The carpets in the room also very dingy/dirty looking. The lights in the room didn’t turn on with the switch by the door. Did not feel comfortable at all staying there, like I wanted to keep all of my clothes and shoes on the entire time. Not relaxing at all!