Because the elevator was broken, we had to climb 2 flights of outside stairs. The stairs were being supported by two large columns which had caution tape surrounding them. Upon further inspection, we noticed the columns had been on fire and burned on the inside, and partially boarded up. (Thus, the caution tape) But that's how we had to get to our room! When we entered the room it was 90°, because there was absolutely NO AIR turned on! We stayed 3 nights and only had 2 towels/2 washcloths, had to walk to front desk and ask for more, then wait for them to go find some. TV remote didn't work.Breakfast gravy was so scorched it was inedible. Powdered eggs. Coffee sludge seemed like it was from the day before. Tornado warning sirens went off at 2am, and desk clerk didn't know what to do. He finally decided to put us in lower corridor/hall with glass doors. When we suggested to let us in laundry storage room (interior concrete room with no windows), he said he did not have keys to any of those rooms. Whole experience was unacceptable! Just thankful the tornado didn't touch down.