The check in desk would not tell me where to park and the place was flooded with prom high school students. He didn’t know his right from left. I tried to clarify several times. My door would not shut or lock from my room and I didn’t feel safe or have a working phone to call front desk. When I talked to manager the night I got there all she gave me for the hassle was a free drink and breakfast. I work at a resort myself and this is not acceptable customer service. I was appalled by their lack of accommodation.
Sarah
2024 年 5 月入住 1 晚
10/10 超赞
Thaibinh
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Thaibinh
2024 年 5 月入住 1 晚
8/10 还可以
Wayne
2024年05月13日
满意:清洁度、员工和服务、住宿条件和设施
Wayne
2024 年 5 月入住 2 晚
2/10 糟糕
Malek
2024年05月12日
YOU SUCK
Malek
2024 年 5 月入住 1 晚
2/10 糟糕
Tony
与配偶出行
2024年05月11日
There is an high school prom here tonight. Not parking and the front desk put me right next to the lid crowd! About 10 students being loud all night long! I paid $156 to be kept up all night!😓
Tony
2024 年 5 月入住 1 晚
10/10 超赞
Laura
与家人及幼儿出行, 与家人出行
2024年05月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed at this hotel more than 6 years ago and loved it and now that I went with my family it is still such a great hotel!
Laura
2024 年 4 月入住 3 晚
10/10 超赞
Sylvester F.
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location was great. Building was clean and staff were friendly.