评分基于 486 条真实点评
2.8 客房清洁度
3.1 服务和员工
2.9 客房舒适度
2.5 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Manager
Hello Geraldine, We're delighted to hear you stayed with us recently! If there is anything we can do to make your next stay even better, please don't hesitate to contact us directly. We truly value your input and hope to welcome you back soon.
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
The hotel was okay for the price. A little on the high end for price for what it was in my opinion but not too bad. It was advertised as pet friendly but when we got there they made me pay a $20 pet fee which I feel should have been mentioned beforehand.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Manager
Hello Misty, We appreciate your feedback on our hotel and pricing. Our pet policy and associated fees are detailed on our website to inform guests in advance. Your comments will be shared with the team for future improvements. Thank you for choosing to stay with us.
用户：真实旅客
发布日期：2024年5月11日 发布在：Expedia
The property had roaches in the room underneath the sink between the wall and the crack in the tile. The room was absolutely disgusting covered in who knows what. All they did was make the bed and say here you go sir. Charging $130 USD for a room that wasn’t even cleaned and is roach infested is a real shame.
酒店管理层的评论
2024年5月13日，回复：酒店管理层 Manager
Hello Nathan, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
用户：真实旅客
发布日期：2024年5月11日 发布在：Expedia
Wasn’t to bad for the money, but the fridge was not working and the towels felt like dandpaper
酒店管理层的评论
2024年5月11日，回复：酒店管理层 Manager
Hello Corey,We appreciate your feedback regarding your recent stay. Our maintenance team will address the fridge concern, and we will review the towel quality to ensure a more comfortable experience for our guests in the future. Thank you for bringing these matters to our attention.
用户：真实旅客
发布日期：2024年4月25日 发布在：Expedia
I would never recommend this hotel to anyone. It smelled in the lobby. And it was worse in the room. We walked in and got our keys to the room and once we arrived in the room we immediately walked back to our car and drove home.
酒店管理层的评论
2024年4月26日，回复：酒店管理层 Manager
Hello Brenda,We are sorry to hear about your experience. We appreciate your feedback and will share it with the management. Your comfort and satisfaction are important to us. Thank you for staying with us.
用户：真实旅客
发布日期：2024年4月22日 发布在：Expedia
Breakfast was MIA at the designated time.
酒店管理层的评论
2024年4月23日，回复：酒店管理层 Manager
Hello Patrick, We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is appreciated for our improvement processes. Thank you for bringing this to our attention.
用户：真实旅客
发布日期：2024年4月13日 发布在：Expedia
酒店管理层的评论
2024年5月4日，回复：酒店管理层 Manager
Hello Nereida,We appreciate you choosing our hotel for your stay. Please feel free to reach out with any further feedback so we can improve your experience next time.
用户：真实旅客
发布日期：2024年4月12日 发布在：Expedia
Great stay, entry to property is rough but that’s the only complaint, so take it slow going in!
酒店管理层的评论
2024年4月13日，回复：酒店管理层 Manager
Hello Max,Thank you for sharing your feedback with us. We appreciate your comment about the entry and will make sure to pass it along for future improvements. Your input helps us ensure a better experience for all our guests.
用户：真实旅客
发布日期：2024年4月8日 发布在：Expedia
The beds were clean but it looked like a kid painted the walls and nothing has been updated. The mirror was falling of the wall. The The floor was dirty and there was a wet towel on the rack. The place was definitely not cleaned.
酒店管理层的评论
2024年4月9日，回复：酒店管理层 Manager
Hello Tammie, We appreciate your feedback regarding your recent stay. We value cleanliness and maintenance as a top priority and will address the concerns raised to ensure our guests enjoy a comfortable experience in the future. Please feel free to contact our management team to discuss your stay in more detail.
用户：真实旅客
发布日期：2024年4月7日 发布在：Expedia
Nice experience
Staff was really helpful
酒店管理层的评论
2024年4月9日，回复：酒店管理层 Manager
Hello Hardikkumar,We are pleased to hear that you had a nice experience with our helpful staff. Your feedback is appreciated as we strive to provide excellent service to all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us.
