The reception area and the rooms are strangely separated and located in different buildings (or at least from different entrances if in the same building) and there is no segregation/security measure at the main entrance to the rooms which are are on the 1st and 4th floors as there maybe other occupants on the other floors (although there is a segregated door on the room floor with room key to get through).
The shower area is stuck and the water wouldn’t go away and almost flood. And after the filter was taken away, the bad smell emerged from the pipes.
In gist, this hotel is not worth the price.
真实旅客
2018 年 4 月入住 1 晚
8/10 还可以
YING NAM
2017年06月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
YING NAM
2017 年 6 月入住 2 晚
2/10 糟糕
Chi Ngong
2016年09月23日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The stuff isn't will to help you, impolite and its difficult to find the reception, it is in the another building's and not easy to find it.
Chi Ngong
8/10 还可以
wing chi
2016年02月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
wing chi
10/10 超赞
Hsien-Chi,Taiwan
2015年10月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stays in Firenze
We chose this hotel for the great river view and it is exactly, and we enjoyed beautiful sunset of Firenze. But windows can not be opened, I guess it's for security reason. Room is wide and well decorated, especially the tall ceiling. And remarkable privacy of main gate of each floors which made us feel safe and peaceful. Hotel staff provided helpful information about travel in Firenze, and also assisted us to contact car rental company for reservation. We had pleasure 2 stays and will definitely choose this hotel again.
Hsien-Chi
10/10 超赞
Francesca
2024年05月27日
满意:清洁度、服务设施、住宿条件和设施
Personale davvero gentile, struttura in posizione splendida e comoda per visitare il centro.
Francesca
2024 年 5 月入住 2 晚
10/10 超赞
Stephanie
与配偶出行
2024年05月11日
满意:住宿条件和设施
Great service!!! From when we dropped off our car with the private hotel valet to when we began our check in process.
Amenities were lacking, we didn’t have an iron in our room, lighting was super poor. The location was phenomenal and good for rest. My husband and I got married on Saturday at Santi Apostoli which was a 5 minute walk. However the price point felt like a lot for the state of the room we were in.