The "Luxury Apartment' we stayed was very spacious and fabulous, and good location at city centre.
But the hotel entrance is somewhat difficult to find, and the lift to hotel was small that could hardly hold 2 persons and 2 luggages while we check in and check out.
真实旅客
2019 年 9 月入住 1 晚
10/10 超赞
Felisa
2024年04月30日
满意:清洁度、员工和服务、住宿条件和设施
la puerta del baño no debería ser cristal transparente. El resto muy bien!
Felisa
2024 年 4 月入住 1 晚
10/10 超赞
Richard
与配偶出行
2023年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All the staff we encountered were excellent, being most helpful on arrival as we were a little before check in and the housekeeper, Anna did everything she could to help with luggage and car arrangements as there is No parking on-site. Parking is 30 euro per day. Carolina was fabulous with her recommendations for restaurants and letting us know that the streets were closed on our departure day and helping us coordinate a plan with luggage loading with the garage. Directly across from the Pitti Palace, the location was perfect as it was out of the congestion in central Florence but no more than 10 minutes walk to all the central attractions over the Ponte de Vecchio bridge. The suite was incredibly well decorated and the bathroom luxurious!
A wonderful location for a honeymoon or two seventy-year olds dream place!
Richard
2023 年 11 月入住 3 晚
10/10 超赞
Hayley
与家人出行
2023年11月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Most beautiful stay ever! Enjoyed every second we spent here. Thank you! Will be back!
Hayley
2023 年 11 月入住 2 晚
10/10 超赞
William
2023年10月4日
满意:清洁度、员工和服务、客房舒适度
Florence as it is imagined!
The hotel is beautiful. The antiques and art are unbelievable. Reception and managers all charming and helpful. Some minor items need repair (tile on bathroom floor). It is very clean, however and I appreciated the charm and beauty of staying in such a remarkable property.
William
2023 年 9 月入住 3 晚
10/10 超赞
Neil
2023年09月29日
Beautiful room; wonderful location; thoughtful service
Neil
2023 年 9 月入住 4 晚
6/10 一般
Yi
与家人出行
2023年09月29日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
The room has good paint on the wall which looks beautiful! Room is clean but pretty old and not quiet, you can hear the voice from you neighbor.
Staff service is limited as they are not at the hotel most of the time (I feel this property is more like a B&B than a hotel).
Not easy to call taxi, so plan earlier when you have to catch a train.
Yi
2023 年 9 月入住 1 晚
6/10 一般
Yi
2023年09月26日
满意:住宿条件和设施,清洁度
不满意:员工和服务
This property has nice paint on the wall , it’s very beautiful.
Room is clean but kind of old.
Facility in the room is good, it has everything we need.
Transportation is not easy!! You will need a taxi to the train station, but it’s not easy to call a taxi there. I almost missed the train when I left the hotel. I asked the staff to call a taxi for me , and she did it for me. But taxi didn’t come! And I asked another staff to call taxi for me, she said “no taxi is available”. Then we have to stand in front near the gate to call taxi by ourselves. Fortunately we got one and arrived the train station 3 mins before the departure time.
So , remember to plan earlier if you take train!