Pool, bar, restaurant, and beach access all very nice. On-site staff very helpful and friendly. What ruined this stay for us was getting our bill and finding several bogus charges totalling over $500! Gave all info to customer service 4 days ago, still awaiting a response.Hoping for reund but at this point, who knows? One charge was for valet service and we did not even have a car there!
Lon
2024 年 5 月入住 2 晚
6/10 一般
William
2024年05月21日
满意:员工和服务
William
2024 年 5 月入住 2 晚
2/10 糟糕
Jayne
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2024年05月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Felt like this was the worst hotel I've ever stayed at. Rude employees, not easy to move around hotel with a stroller. Got zero sleep both nights I stayed here. First night we had a party of grown men screaming and banging on our door, Second night we slept in a room with broken AC I was dying. Miserable experience.
Jayne
2024 年 1 月入住 1 晚
6/10 一般
FAHIM A EL
商务旅客
2024年05月19日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Bath room sink will not drain, carpet old, parking expensive and unsecured surface lot