Ratings based on 51 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler from Hercules
Posted Nov 13, 2023 on Expedia
Hotel located within walking distance to lots of shops. Hotel is very clean, very quiet. I would stay here again. It’s a 10 stars for me
Comment from Hotel Management
Nov 14, 2023 by 客服经理, Hotel Management
Thanks for staying at the Wyndham Foshan Shunde. We are glad to learn that our service left a deep impression on your trip and took the time to share a wonderful experience with us. We look forward to welcoming you again in the near future, best regards!
by A verified traveler
Posted Jul 12, 2023 on Expedia
God choice if you need to be close to south railway station.
Comfortable and nice staff
Comment from Hotel Management
Jul 13, 2023 by Duty Manager, Hotel Management
Thank you for your comment, We hope to see you again in the near future.
by A verified traveler
Don’t waste your time, poor customer service
Posted Aug 9, 2020 on HotelsHotel is decent and clean with a fairly nice pool. That said, we had to call maintenance twice to fix our lights. Pool hours posted were 7:00 AM-9:30 PM, but when asked if they could open the pool for us (at 3 PM) they initially said we had to wait until 5 PM. Many websites say that this is a 5-star hotel, but it is definitely 4-star!
Lastly, the breakfast was a huge let down. Hours are from 7-10:30. We arrived at 9:30 almost all of the food and condiments were gone. They replenished everything after 10:00 and by that time we were done eating. Funny thing is around 10:10 they started trying to shoo people out..??
Customer service is pretty poor here!
by A verified traveler
Posted Jan 3, 2020 on Hotels
by A verified traveler
Posted Dec 17, 2019 on Expedia
If you expect to have laundry done at this hotel stay someplace else. I sent my laundry out with the front desk/housekeeping and the laundry was not delivered to the laundry and when I inquired about it we had to hunt it down so I could leave with 2 bags of DIRTY LAUNDRY This hotel is not on my list of places to stay in Foshan. The staff was cordial but severely lacking in English skills. For an international hotel I would have expected a larger number of staff to be able to speak english
Comment from Hotel Management
Dec 18, 2019 by Lenka, Hotel Management
Thank you for taking the time to tell us about your experience at Wyndham Foshan Shunde. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Good night's sleep in a good location
Posted Dec 4, 2018 on HotelsI stayed here on a business trip. My room was clean and comfortable, checking in was fast and easy, and the staff was very helpful, especially with arranging transportation out of Shunde. The property was in a great location for my meetings in Shunde and I would definitely stay here again. I'd like to give special thanks to the concierge; after I missed by bus to Shunde Harbor the concierge acting quickly to arrange a reliable and inexpensive taxi ride for me. I made it to my boat on time thanks to his effort!
Comment from Hotel Management
Dec 12, 2018 by Jenny Liu, Hotel Management
Dear respected guest: Thank you for choosing Wyndham Foshan Shunde. It is really a big honour to see your high score comment which will encourage us to do a better job in the future. Look forward to seeing you soon.
by A verified traveler
Weekend Get Away
Posted Nov 12, 2018 on HotelsI enjoyed my stay at Wyndham Foshan...the front desk staff was extremely helpful to all my needs. The breakfast buffet was good and the manager made sure I had fresh hot coffee. There is a mall right next to the hotel...many shops and restaurants. The only improvement I see is the carpet in the room was filthy dirty and stained.
Comment from Hotel Management
Nov 17, 2018 by Duty Manager Of Wyndham Foshan Shunde, Hotel Management
Thank you very much for your choice of Wyndham Foshan Shunde Hotel and get your recognition but our greatest honor, also gives us a great power, let us in the future and constantly upgrading, continuous innovation and look forward to your visit again, we will wholeheartedly for your service!
by A verified traveler
Great value for the price
Posted Nov 7, 2018 on HotelsJust stayed one quick night on business trip after flying into guangzhou pretty late. Very nice hotel for the price, breakfast buffet was very nice with western and chinese options of a full buffet breakfast. Service was good and rooms was excellent.
Comment from Hotel Management
Nov 8, 2018 by Jenny Liu, Hotel Management
Dear respected guest: Thank you for choosing Wyndham Foshan Shunde. It is really a big honour to see you high score comment which will encourage us to do a better job in the future. Look forward to seeing you soon.
by A verified traveler
Posted Oct 20, 2018 on Hotels
wi-fi not good!
Do not give the free bus to Canton Fair!
otherwise good hotel.
Comment from Hotel Management
Oct 21, 2018 by Duty Manager Of Wyndham Foshan Shunde, Hotel Management
g) Thank you for choosing to stay at Wyndham Foshan Shunde，it was a pleasure to be of service to you and we sincerely hope you enjoyed your trip. We trust we may look forward to welcoming you back to your home when your plans next bring you to Foshan.In the meantime, please do not hesitate to contact any of the groupteam if we can assist with arrangements for your next stay or do anything to make it more comfortable.
by A verified traveler
Posted Oct 14, 2018 on Hotels
Overall this hotel exceeds my expectations. The location is very convenient to get food, drink etc. It also not too far to get to the high speed train station.
Comment from Hotel Management
Oct 21, 2018 by WINNI, Hotel Management
Thank you very much for your choice of Wyndham Foshan Shunde Hotel and get your recognition but our greatest honor, also gives us a great power, let us in the future and constantly upgrading, continuous innovation and look forward to your visit again, we will wholeheartedly for your service!
