Ratings based on 255 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 14, 2024 on Expedia
Stayed here to get great views and easy access to the Mt. Fuji area, while also getting a traditional Japanese Ryokan experience and it did not disappoint! The property and rooms were very clean and well kept. All of the staff were extremely friendly and helpful. They have a very convenient shuttle that goes to the main local train station (Kawaguchiko station) which was super useful (you just have to note the times, because it doesn't run the whole day). Even without the shuttle, it's easy to walk to nearest train station. Breakfast and dinner are included if you choose and they both were traditional Japanese meals, and everything was absolutely delicious! They also have a public and private bath house- we paid a little extra to use the private bath and it was great, its all natural water from Mt. Fuji and during the day you get a great view of Mt. Fuji from the onsen.
The view from the rooftop gives an unobstructed view of Mt. Fuji and the property sits on Lake Kawaguchiko, so it's a few minute walk to get to the lake (we were there in the late afternoon and it was very peaceful with not many people).
All in all we had an amazing experience at this Ryokan, would highly recommend if you're looking for peace, quiet and a traditional Japanese experience.
by A verified traveler
Posted Apr 26, 2024 on Expedia
Slight hiccup initially of getting a room with car park view instead of a lake view room which I had booked and paid for in advance. But they changed the room on the second day of my stay (I stayed there for 3 nights in total). Food is good and the onsen was nice too . I also tried the private onsen which had a view of Mount Fuji on a clear day. The observatory on the roof top has a great view of the lake and Mount Fuji, which was nice
by A verified traveler
Posted Apr 22, 2024 on Expedia
Nice food & staff
by A verified traveler
Posted Apr 16, 2024 on Expedia
We stayed there to see the cherry blossom. We love the walking trail by the hotel. It very nice and quiet in the morning. Great view of Mt. Fuji and cherry blossom. The only disappointment was the charges to use the private onsen with the view of mt. Fuji. It said first come first serve. When we booked, use fee was not mention. We were present with the bill when we check out. The private onsen has the same mt. Fuji view as the public one. No need to book.
by A verified traveler
Posted Apr 16, 2024 on Expedia
No comment
by A verified traveler from New Orleans
Posted Apr 9, 2024 on Expedia
The service was absolutely amazing. The staff were all really nice. On our day of arrival, we were going to be late due to delays, but they had specially prepared dinner for us to eat even though we were going to arrive after Dinner hours were over. That alone made us understand just how wonderful our stay was going to be.
by A verified traveler
Posted Apr 8, 2024 on Expedia
I am so glad to have splurged on this place. It was well worth the experience and I would return again. The meals were out of this world!
by A verified traveler
Posted Apr 4, 2024 on Expedia
This was an amazing stay. Dinner, staff and overall service was 5-star rated. Stayed with our 2 school aged kids and had a great relaxing time.
by A verified traveler
Posted Apr 1, 2024 on Expedia
by A verified traveler from West Covina
Posted Mar 30, 2024 on Expedia
Wonderful stay!
