评分基于 994 条真实点评

4.3 / 5
86% 住客推荐
4.4 客房清洁度
4.3 服务和员工
4.4 客房舒适度
4.2 酒店条件
Expedia 亿客行 真实点评
3/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年3月25日 发布在:Expedia
4/5
用户:真实旅客

发布日期:2023年12月1日 发布在:Hotels
Clean and tidy room, The swimming pool is good
4/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2023年6月14日 发布在:Hotels
5/5
用户:真实旅客

发布日期:2023年5月7日 发布在:Expedia
The hotel is around 10 minutes walk from the ferry pier to Butterworth which is extremely convenient. The hotel room is quite good and the breakfast is tasty with a wide range of choice. The staff are very friendly and helpful!
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2022年2月5日 发布在:Hotels
4/5
用户:真实旅客

发布日期:2019年11月1日 发布在:Expedia
隔音比較差. 隔離講野, 開燈, 全部知道. 有一晚鐘誤聞. 也有多晚, 深夜入住, 行理聲及人聲浪頗大. 多噪音. 其他整體良好. 早餐算豐富. 各方便也不錯.
酒店管理层的评论
2019年11月4日,回复:酒店管理层 FOM
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
4/5
用户:真实旅客

发布日期:2019年10月30日 发布在:Expedia
most of the services are good, but some are closed maybe due to not in the peak season
酒店管理层的评论
2019年11月4日,回复:酒店管理层 FOM
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
4/5
用户:真实旅客

发布日期:2019年10月9日 发布在:Hotels
酒店管理层的评论
2019年10月13日,回复:酒店管理层 FOM
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
4/5
用户:真实旅客

发布日期:2019年9月16日 发布在:Hotels
酒店管理层的评论
2019年9月16日,回复:酒店管理层 FOM
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
4/5
用户:真实旅客

職員服務態度好

发布日期:2019年9月9日 发布在:Hotels
我們在中午十二時到達酒店服務員已安排房間給我們 酒店設備環境都不錯可惜在房間 檯面上發現有些螞蟻觀感上有點欠佳
酒店管理层的评论
2019年9月16日,回复:酒店管理层 FOM
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager