评分基于 1,073 条真实点评
4.8 客房清洁度
4.6 服务和员工
4.7 客房舒适度
4.7 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年2月14日 发布在：Hotels
酒店管理层的评论
2024年2月16日，回复：酒店管理层 Clayton Hotel Glasgow
Hi Ho Yan, We are disappointed to see you did not have a great stay. Please contact us directly if you would like to discuss further.
用户：真实旅客
发布日期：2024年1月3日 发布在：Expedia
酒店管理层的评论
2024年1月16日，回复：酒店管理层 Lewis, Guest Relations
Hi Kei Tak, Thank you for leaving your review!I am happy to see that you enjoyed the hotel and hope to welcome you back again soon!
用户：真实旅客
发布日期：2023年11月25日 发布在：Expedia
十分方便，附近有地鐵站＆火車站，聖誕市集及商場都近！酒店也舒服，只是房間沒有雪櫃，冬季沒大問題，夏天想放飲品或牛奶可能沒那麼方便
酒店管理层的评论
2023年12月8日，回复：酒店管理层 Lewis, Guest Relations
Hi Ho Kong, Thank you for leaving your review, We hope to welcome you back again soon!
用户：真实旅客
发布日期：2023年7月11日 发布在：Expedia
A clean and quiet hotel room to let you refresh. Also is its wonderful view. Really good and highly recommend for lodging.
酒店管理层的评论
2023年7月12日，回复：酒店管理层 Guest Relations
Thank you Wing Cheung, for your great review and we hope to welcome you back to stay with us again soon. Kind regards, Ryan Guest Relations
用户：真实旅客 来自：Kelowna
发布日期：2024年5月20日 发布在：Expedia
Very nice stay convenient easy to walk around and transit
酒店管理层的评论
2024年5月21日，回复：酒店管理层 Clayton Hotel Glasgow
Hi Brenda, Thank you for your lovely review. We are pleased you enjoyed your stay.
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
Perfectly ordinary chain-type hotel. Nothing special whatsoever. Room service was quality and timing was very poor.
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Clayton Hotel Glasgow
Hi Andrew, Thank you for leaving a review, if you would like to discuss any aspects of your stay further, please contact us directly.
用户：真实旅客
发布日期：2024年5月18日 发布在：Expedia
Awful experience.
Nice rooms but that’s about it.
I contacted the hotel directly prior to our arrival to confirm dietary requirements and request menus to ensure suitability for our stay. Based on the information provided we continued with our hotel booking.
On arrival we were disappointed to find out the menus were not the ones provided when I contacted the hotel 1 week earlier. One awful vegetarian option in the main restaurant and no children’s menu whatsoever. We decided not to dine at the restaurant.
We tried to dine in the hotel bar. Again No children’s menu for my daughter, we asked for a pizza which was offered in the room service menu but we were advised my child couldn’t have this unless it was after 2300 hours. So we ordered food for 2 adults and ordered a pizza from Pizza Hut for my daughter so she could eat. I asked if this was ok, management advised I 3 times they would only allow this once. In the end I said we are only staying one night to stop the repeated “only once”. What kind of hotel doesn’t offer a children’s menu? It felt criminal trying to get a pizza for my child so she could have dinner.
Regrettably I booked this hotel, had I of known this information prior we would not of wasted any money on what should have been a family treat. Instead it was a nightmare, we didn’t feel welcome so we would definitely not recommend this hotel to anybody.
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Clayton Hotel Glasgow
Hi David, Thank you for your feedback, we were disappointed to hear you did not have a good experience at the Clayton Hotel Glasgow. A member of our team will be in touch to discuss further.
用户：真实旅客 来自：Glasgow
发布日期：2024年5月18日 发布在：Expedia
I have stayed in a family room but this time i was delighted with my roomvthe extra bathrobes were a nice extra the staff as always polite and very friendly the breakfast staff were busy yet they were smiling and asking guesrs ifcthey required any help such a wonderfull.stay
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Clayton Hotel Glasgow
Hi Margaret, Thank you for such a fantastic review.
用户：真实旅客
发布日期：2024年5月16日 发布在：Expedia
The staff were helpful with our lost luggage and the bartender helped with beer suggestions. The location was perfect for live music.
酒店管理层的评论
2024年5月17日，回复：酒店管理层 Clayton Hotel Glasgow
Hi Rebecca, Thank you for taking the time to leave such a great review. We are delighted you enjoyed your stay.
用户：真实旅客
发布日期：2024年5月15日 发布在：Expedia
Beautiful property in a nice area.
Staff friendly, breakfast great
酒店管理层的评论
2024年5月16日，回复：酒店管理层 Clayton Hotel Glasgow
HI Brett, Thank you for the great review, we are delighted you enjoyed your stay.
