Ratings based on 1,021 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

Posted May 28, 2024 on Expedia
Good
Comment from Hotel Management
May 28, 2024 by Elena, Hotel Management
Dear Ana Paula,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager
4 out of 5
by A verified traveler

Posted May 25, 2024 on Expedia
Comment from Hotel Management
May 28, 2024 by Elena, Hotel Management
Dear Stanley,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena VGeneral Manager
5 out of 5
by A verified traveler

Posted May 25, 2024 on Expedia
Comment from Hotel Management
May 28, 2024 by Elena, Hotel Management
Dear Siddharthan,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena VGeneral Manager
4 out of 5
by A verified traveler

Posted May 25, 2024 on Expedia
Comment from Hotel Management
May 28, 2024 by Elena, Hotel Management
Dear Junhee,We are pleased you had a Great stay! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena VGeneral Manager
5 out of 5
by A verified traveler

Posted May 24, 2024 on Expedia
The pool and jacuzzi were amazing! Stayed open late! The breakfast room and service and good, top notch! The staff were amazing and helpful. Clean; great hotel. Would definitely stay here again! Super accommodating as well, given we had last minute changes to our reservation! Appreciated Expedia and the holiday inn express and suites! So grateful to them both for this experience
Comment from Hotel Management
May 25, 2024 by Elena, Hotel Management
Dear Khadeeja,We are pleased you had a Great stay and especially enjoyed our clean rooms, breakfast and pool! I'm pleased our staff was able to work their magic and make your stay memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager
4 out of 5
by A verified traveler

Posted May 24, 2024 on Expedia
Very close to Grand Canyon National Park. A little bit dated but it was fine. Included breakfast which was nice. Staff was very friendly
Comment from Hotel Management
May 25, 2024 by Elena, Hotel Management
Dear Geena,We are pleased you had a Great stay and especially enjoyed our clean rooms and breakfast! I'm pleased our staff was able to make your stay memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager
5 out of 5
by A verified traveler

Posted May 24, 2024 on Expedia
Totally awesome hotel!
Comment from Hotel Management
May 25, 2024 by Elena, Hotel Management
Dear Don,We are pleased you had an Awesome stay! I'm pleased our staff was able to make you feel at home! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager
4 out of 5
by A verified traveler

Posted May 22, 2024 on Expedia
Nice place and wonderful people. Everything is clean. The vending machines were all out of order and the front desk couldn’t offer anything for sale in place of that; which would have been nice.
Comment from Hotel Management
May 23, 2024 by Elena, Hotel Management
Dear Carla,We are pleased you had a Great stay especially enjoyed our clean rooms! I'm pleased our staff was able to make your stay memorable! And thank you for the vending machine comments, we have contacted the company so they can get them fixed! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager
5 out of 5
by A verified traveler

Posted May 22, 2024 on Expedia
This was a fantastic stay the room not only appeared clean it smelled great and felt homey. The sraff were are all very friendly. The most memorable moments were the breakfast staff. And the quality of food served.
Comment from Hotel Management
May 23, 2024 by Elena, Hotel Management
Dear Michael,We are pleased you had a Great stay and especially enjoyed our clean & comfortable rooms, as well as breakfast! I have shared your comments with our staff, after all they are the ones who make the magic happen! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager
5 out of 5
by A verified traveler

Posted May 20, 2024 on Expedia
We stayed here for three nights and it was the perfect spot. We were minutes away from Grand Canyon National Park and were able to walk to multiple food options. The facility was clean and staff were excellent. The breakfast had many options. Perfect family spot. I would definitely stay here again.
Comment from Hotel Management
May 20, 2024 by Elena, Hotel Management
Dear Erin,We are pleased you had a Great stay and especially enjoyed our clean rooms and breakfast! I'm pleased our staff was able to make your stay memorable! Thank you for your review and especially for choosing to stay with us during your Grand Canyon Adventure!Sincerely,Elena V.General Manager