评分基于 1,770 条真实点评
4.3 客房清洁度
4.3 服务和员工
4.3 客房舒适度
4.2 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
The room is old and filthy
发布日期：2023年11月6日 发布在：HotelsThe room was filthy. Very expensive considering that it offered very little. Not worth it. Recommend staying somewhere else. There are many options across the street that offers the same convenience to the national park.
酒店管理层的评论
2023年11月8日，回复：酒店管理层 The Grand Hotel
Thank you for your feedback. I will share your feedback with our team. Thank you for staying at our hotel.
用户：真实旅客
发布日期：2023年8月23日 发布在：Hotels
酒店管理层的评论
2023年8月30日，回复：酒店管理层 Front Desk Supervisor
Thank you!!
用户：真实旅客
发布日期：2023年1月7日 发布在：Expedia
用户：真实旅客
发布日期：2022年12月28日 发布在：Hotels
男性櫃檯人員態度非常差，拿給人家東西都用丟的
用户：真实旅客
发布日期：2022年9月28日 发布在：Expedia
用户：真实旅客 来自：Shorewood
发布日期：2024年5月27日 发布在：Expedia
Unique and quite
用户：真实旅客 来自：Buena Park
发布日期：2024年5月27日 发布在：Expedia
Staff and the facility was great. Loved the indoor pool.
酒店管理层的评论
2024年5月27日，回复：酒店管理层 The Grand Hotel
Thank you for your rating and your feedback. I will share your comments with our team. Thank you for being our guests.
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
The bed sheets were dirty and weren't changed prior to our arrival. When we complained, we were moved into a disabled persons accommodations room. This room was such an inconvenience because were aren't disabled. The food in the restaurant down stairs was poor quality for the amount of money we spent for this room for two days. Breakfast was cold for some reason and the coffee in the Breakfast area warm instead of hot. We made several request for hot coffee. Finally, we went to Starbucks. Very poor accommodations for the money spent. Extremely disappointed!
酒店管理层的评论
2024年5月27日，回复：酒店管理层 The Grand Hotel
Thank you for your feedback. Thank you for being our guests. I will share your comments with our team. We are sorry we didn't meet your expectations. Thank you for staying at The Grand Hotel.
用户：真实旅客 来自：WYNCOTE
发布日期：2024年5月25日 发布在：Expedia
Nice property
We will definitely visit again
酒店管理层的评论
2024年5月26日，回复：酒店管理层 The Grand Hotel
Thank you for your rating and your feedback. I will share your comments with our team. Thank you for being our guests.
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
酒店管理层的评论
2024年5月20日，回复：酒店管理层 The Grand Hotel
Thank you for your rating and your feedback. I will share your comments with our team. Thank you for being our guests. Please come stay with us again soon!
