Ratings based on 556 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 7, 2024 on Expedia
Parking terrible. Not enough
Comment from Hotel Management
Jun 7, 2024 by Gretchen Smith, Hotel Management
We appreciate your feedback! Thank you and come again!
by A verified traveler
Posted May 28, 2024 on Expedia
B
Comment from Hotel Management
May 29, 2024 by Krista Z., Hotel Management
Thank you for the excellent review! We hope you enjoyed your stay and wish to have you back next time at the Grand Canyon!
by A verified traveler
Posted May 17, 2024 on Expedia
Comment from Hotel Management
May 18, 2024 by Gretchen Smith, Hotel Management
Thank you for visiting the Grand Canyon South Rim! Come again soon!
by A verified traveler from Santa Monica
Posted May 6, 2024 on Expedia
Comment from Hotel Management
May 8, 2024 by Bright Angel Front Desk, Hotel Management
Thank you for your feedback! We are glad to hear you enjoyed your stay with us! Come again soon!
by A verified traveler
Posted Apr 30, 2024 on Expedia
The room was adequate and the view spectacular. It was a second floor view room. However finding the room after dark upon arrival and lugging my heavy suitcase to it proved problematic. We wish Guest Services had told us the exact entry. Our room was in the middle of the building and you had to use the central entrance which is not marked well from the outside. Parking is difficult as the spaces stay filled the entire time. Best to arrive before dark! But we had hiked part of the South Kaibab trail at sunset which was worth it!
Comment from Hotel Management
Apr 30, 2024 by Gretchen Smith, Hotel Management
Thank you for your feedback, we understand how difficult it can be to navigate our Dark Sky Park! We will make sure to share more information regarding entry locations to prevent this in the future. We appreciate your feedback and hope you visit again! Glad you were able to hike South Kaibab at sunset!!
by A verified traveler
Posted Apr 19, 2024 on Expedia
Right on the rim perfect
Comment from Hotel Management
Apr 19, 2024 by Bright Angel Lodge Front Desk Team (JB), Hotel Management
Thank you for your feedback! We are glad to hear you re enjoyed your stay with us and hope you will return again for more Grand Canyon adventures!
by A verified traveler
Posted Mar 26, 2024 on Expedia
There are no ammenties on the property. And, no parking. Not so different than any other National Park property.
Comment from Hotel Management
Mar 28, 2024 by Bright Angel Front Desk, Hotel Management
We appreciate your feedback and will pass your feedback along to the appropriate team. Thank you for visiting the Grand Canyon South Rim!
by A verified traveler
Posted Mar 21, 2024 on Expedia
Location
Comment from Hotel Management
Mar 22, 2024 by Gretchen Smith, Hotel Management
We appreciate your feedback! Thank you and come again!
by A verified traveler
Posted Mar 10, 2024 on Hotels
It was old- but historical. Even though dated it was very clean and comfortable. You can’t beat the views. And the food at all the restaurants in the village were great!
Comment from Hotel Management
Mar 12, 2024 by Gretchen Smith, Hotel Management
We appreciate your feedback! Thank you and come again!
by A verified traveler
Posted Mar 5, 2024 on Hotels
Comment from Hotel Management
Mar 5, 2024 by Gretchen Smith, Hotel Management
Thank you for visiting the Grand Canyon South Rim! Come again soon!
