2/10 糟糕
Sarah
与家人出行, 与配偶出行
2024年05月21日
不满意：清洁度、服务设施、住宿条件和设施
We came here because my grandparents wanted to stay at a baymont hotel. I booked this one for them and they wanted me to stay too so i booked here as well. Firstly the parking lot. Pistachio seeds everywhere and a man pulling up his pants..We got in and the charged us an early fee of 50 dollars plus a security deposit of 50 dollars and then the price for the two rooms. I wasnt even aware of the 50 dollar early check in because the person at the front desk was hard to understand. No where does it say online that there is an early check in fee. I was livid. 200 dollars and 100 of it is in fees.
And things only got worse when we got into the room... we walked in and there was a red stain on the carpet that looked like blood, there was a piss smell coming from by the air conditioning unit like someone decided to use the floor as a bathroom. The toliet seat was broken, the yoliet paper hilder was broken, the bedsheets had dirt on them, the shower was leaking, and there was mold all over the bathroom celing specifically in the shower. I was getting married the next day and this was such a mood killer. I am extremely allergic to mold and we had to leave the room. We were able to talk to the manager and he vouldnt even process a refund for me but told me i needed to dispute with my credit card company. I do not reccomend staying here at all. It is not safe or sanitary. I will NEVER stay at another baymont EVER again.
Sarah
2024 年 5 月入住 2 晚