Dirty, green hot tub, broken lights/open wires in the pool
Abigail
2024 年 5 月入住 1 晚
6/10 一般
Mela
与配偶出行
2024年05月12日
不满意:员工和服务、服务设施、住宿条件和设施
The room was not in good condition, headboard on one of the beds in our room. The neighbor next to us played their music super loud late night and early am. Hot tub dirty, no towels in pool room
Mela
2024 年 5 月入住 1 晚
8/10 还可以
eugene
商务旅客
2024年05月11日
满意:清洁度、服务设施、住宿条件和设施
I ended up paying $50 more than expected. My reservation did not show up and the initial attendant was rude and not willing to help resolve the issue.
eugene
2024 年 5 月入住 3 晚
6/10 一般
Jessica
2024年05月3日
不满意:住宿条件和设施,清洁度
Jessica
2024 年 4 月入住 1 晚
10/10 超赞
Sharleen
与配偶出行
2024年03月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel
Sharleen
2024 年 2 月入住 1 晚
10/10 超赞
Thomas
2024年03月9日
满意:清洁度、员工和服务、住宿条件和设施
Staff was super friendly and efficient upon checking me in. The bathrooms are in need of some updating but overall nice place to stay.
Thomas
2024 年 3 月入住 1 晚
4/10 很差
Timothy
与配偶出行
2024年02月28日
满意:服务设施
不满意:住宿条件和设施,清洁度
No real complaints was fairly dated but I believe they were doing Reno’s was good enough for one night
Timothy
2024 年 2 月入住 1 晚
2/10 糟糕
Heather
带宠物出行, 与配偶出行, 商务旅客
2024年02月22日
不满意:清洁度、服务设施、住宿条件和设施
The property was filthy, I had to change rooms 3 times after check out due to mold, dirt and mouse poop on beds, shower and couch. The staff then proceeded to make derogatory comments about me in front of me in a language they did not think I understood due to me making complaints about the mouse poop. Would never recommend this hotel to anyone. The only good side was the front desk worker when I first checked in. She was extremely helpful and sincere with her apologies due to the conditions of the room. She deserves to work somewhere much nicer and more appreciative of there staff.
Heather
2024 年 2 月入住 2 晚
2/10 糟糕
Michael
2024年02月19日
不满意:员工和服务、服务设施、住宿条件和设施
It was a filthy run down hotel, on top of that the heat stopped working in our room and we had to spend 2 hours talking to the front desk and management and Expedia to attempt to get a refund for the freezing cold unsafe conditions, still waiting for a resolution