评分基于 185 条真实点评
4.9 客房清洁度
4.8 服务和员工
4.8 客房舒适度
4.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2019年6月14日 发布在：Hotels
酒店不錯，但位置比較難找，我們都要聯絡酒店職員帶領才去到酒店。房間很大，但房裡有一點潮濕，有點不舒服。而且毛巾都有少少舊，有陣味。早餐還可以，但希望有多一點變化。酒店都算近fira town, 步行10-15分鐘就到。housekeeper 都很有笑容及很nice
酒店管理层的评论
2019年6月17日，回复：酒店管理层 Sara
Dear Man Lai, Thank you for your review. We have taken point of your feedback. It was a pleasure having you stay with us and we look forward to welcoming you back to Infinity Collection in the future.
用户：真实旅客
发布日期：2019年4月29日 发布在：Hotels
酒店管理层的评论
2019年4月29日，回复：酒店管理层 Sara
Dear Emilie,
Thank you for your review. It was a pleasure having you stay with us. We look forward to welcoming you back to Infinity Collection in the future.
用户：Chia Yuan
Great room
发布日期：2017年10月6日 发布在：HotelsLove this hotel, great breakfast, great room, perfect holiday
酒店管理层的评论
2017年10月9日，回复：酒店管理层 Barbara
Thank you for your excellent review! It was a pleasure accommodating you.
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
Excellent staff, clean property easy access for shopping, transportation , restaurant , safety!
酒店管理层的评论
2024年5月25日，回复：酒店管理层 White Concept Caves Management Team
Dear Eduar, Thank you for your review! We're glad you enjoyed our excellent staff, clean property, and convenient location. Hope to see you again soon!
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
Pros: excellent service, friendly staff, cool concept, clean, serves the best breakfast out of all the hotels we've stayed at.
Cons: a little too modern and really brightly lit, bed and pillows a little too firm.
酒店管理层的评论
2024年5月25日，回复：酒店管理层 White Concept Caves Management Team
Dear Jennifer, Thank you for your feedback! We're delighted you appreciated our excellent service, friendly staff, unique concept, cleanliness, and breakfast. We note your comments on the modern design, lighting, and firmness of the bed and pillows. Your input is valuable and helps us improve. We hope to welcome you back soon!
用户：真实旅客
发布日期：2024年5月9日 发布在：Expedia
Excellent location and staff.
酒店管理层的评论
2024年5月25日，回复：酒店管理层 White Concept Caves Management Team
Dear Johanna, Thank you for your review! We're thrilled you enjoyed our excellent location and staff. We hope to welcome you back soon!
用户：真实旅客
发布日期：2024年3月2日 发布在：Expedia
用户：真实旅客
发布日期：2023年10月27日 发布在：Expedia
We were pleasantly surprised how modern and clean the hotel was when we arrived. During our 3-day stay, we talked with Ares, Salome, and Alexandra. All of them were fantastic and provided very helpful suggestions (from where to buy local wine to where to eat and go). We also got a complimentary room upgrade. The hotel is located in a quiet neighborhood and less than 10 minutes walking from the Fira bus station. Breakfast is included. There is an order form for the guests to choose breakfast items each night and breakfast is delivered to the room next morning. Plenty of options on the menu. Good quality food. Our friends checked in a week later and they also loved it! Thank you for making our stay memorable!
酒店管理层的评论
2023年10月30日，回复：酒店管理层 White Concept Caves Management Team
Dear John, We're absolutely delighted to hear about your wonderful 3-day stay at our hotel. It's fantastic that you were pleasantly surprised by our modern and clean facilities and enjoyed the helpful suggestions provided by our staff members. We're pleased to have been able to offer you a complimentary room upgrade, and the convenience of our quiet neighborhood, as well as the proximity to the Fira bus station. The fact that you found our breakfast options appealing and that your friends had a similarly fantastic experience when they stayed with us is truly heartwarming. Thank you for choosing our hotel, and we can't wait to welcome you all back in the future for more memorable moments and excellent service.
用户：真实旅客
发布日期：2023年10月19日 发布在：Expedia
My husband and I stayed here for a few nights and the staff was amazing. The rooms we’re beautiful with exceptional service. The manager and all staff were very welcoming. I would highly recommend this for your stay.
酒店管理层的评论
2023年10月30日，回复：酒店管理层 White Concept Caves Management Team
Dear Gurnam, We're thrilled to hear that you and your husband had a wonderful stay with us and that you found our staff amazing and welcoming. It's great to know that you enjoyed the beautiful rooms and exceptional service provided during your visit. Thank you for your recommendation, and we look forward to welcoming you back for another memorable stay in the future!
用户：真实旅客
发布日期：2023年10月13日 发布在：Hotels
酒店管理层的评论
2023年10月30日，回复：酒店管理层 White Concept Caves Management Team
Dear Patrick, thank you for your 10/10 rating, is much appreciated and we are waiting to welcome you back soon!
