Pros: beautiful rooms and lovely staff
Cons: expensive, floor was dusty and food not impressive
MARIA
2024 年 3 月入住 2 晚
10/10 超赞
Cristina
与配偶出行
2024年03月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Capella Cruise was the highlight of our honeymoon! If I could put 10 stars for staff and service I would. Even though the weather was not the most ideal, we enjoyed and felt so special during our stay. The room was clean and the views of the bay OMG, it felt like out of a movie. The crew decorated our room with petals and a bottle for the arrival (we ordered it in advance), and extra services such a private romantic dinner and spa time - all was incredible! Kudos to the crew manager Chris and receptionist/tour guide Gin, you made our experience unforgettable!
Cristina
2024 年 2 月入住 2 晚
8/10 还可以
Juan
2024年02月20日
满意:清洁度、员工和服务、住宿条件和设施
Juan
2024 年 2 月入住 2 晚
8/10 还可以
Michelle
与配偶出行
2024年01月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The activities were very good. The staff were welcoming and friendly. The food could be improved.
Michelle
2024 年 1 月入住 1 晚
10/10 超赞
ivonne
2024年01月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ivonne
2024 年 1 月入住 1 晚
10/10 超赞
CeEricka
与配偶出行
2024年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I felt this cruise line was the best one on Ha Long Bay! They paid attention to detail and were very professional. The staff, the service, the safety was top quality!! They made sure everything we did we were safe. The food was delicious and fresh, the room was wow! Views were amazing. The BEST!!
CeEricka
2024 年 1 月入住 1 晚
8/10 还可以
joana
2023年12月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome
Good
joana
2023 年 12 月入住 1 晚
8/10 还可以
IVAN
与配偶出行
2023年11月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect
IVAN
2023 年 11 月入住 2 晚
10/10 超赞
Amy
与家人出行, 与配偶出行
2023年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such an awesome experience and we are so glad we chose Capella Cruise over any other boats. It was one of the pricier options but, we were so glad we opted to pay a little more.
Food: I am celiac so I have to be very cautious with gluten and the staff were amazing, they always ensured I had plenty of gluten free options and made me seem like I was no bother. The food was good, I’d rate it a 7/10. If you don’t like seafood, definitely inform them prior as they serve a lot of seafood. We enjoyed trying different foods we wouldn’t typically order ourselves.
Rooms: The rooms were beautiful! 10/10!!!
Excursions: Lots of fun. The tour guides (we had Jin) made it heaps of fun and a great experience. We had a good balance of activities and downtime over the 3 days.