This is not the Langham experience you expect. Do not put your Langham standard into this one, it’ll disappoint you. The original room booked was told not available during check in and asked if we are ok to downgrade. Of course said no, they said they’d figure out and give us a call once sorted. Ended up no one called after spending full day outside. There was a wedding happened during our stay and the wedding guests were hanging on the hallway and were SMOKING INDOORS. Of course the smell went into our room. Told the reception and they said the wedding guests are leaving soon and they can try to tell them to stop smoking. Also told they cannot accommodate a new room but can give us a free afternoon tea. Went to have our afternoon and they said it wasn’t free and spent a long time to verify. The whole experience was very unprofessionally handled, and the cleanliness is also concerning.
真实旅客
2023 年 12 月入住 5 晚
8/10 还可以
Andrew Q
2024年01月20日
Andrew Q
2024 年 1 月入住 3 晚
10/10 超赞
I Hong
2023年11月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I Hong
2023 年 11 月入住 1 晚
10/10 超赞
Yang
2023年09月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very likely the room service
Yang
2023 年 9 月入住 1 晚
10/10 超赞
Jeff
商务旅客
2023年06月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing & spectacular view from the Lobby Bar.
Amazing & spectacular view from the Lobby Bar on the top (46?) floor. Too dim to work at night, but the Club Lounge was a good spot for light business meetings. Hotel staff professional and helpful. Great location - right across street from a mall full of good restaurants. Great pool.
Jeff
2023 年 5 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2023年06月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome & spectacular view from the Lobby Bar
Lobby Bar on the top floor has an awesome, spectacular view! During the night, there is insufficient light to do any work. But the Club Lounge had good set up for business meetings.