Ratings based on 60 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 22, 2024 on Expedia
by A verified traveler
Posted May 9, 2024 on Expedia
An excellent and relaxing place
Everything from room to the private onsen , views was just stunning
The kaiseki food was just amazing and superb service as well.
Highly recommend
by A verified traveler
Posted Apr 16, 2024 on Expedia
Booked here for the first two nights of our honeymoon to relax and time adjust ( coming from Boston ). Not only is the property and rooms stunning and the hot spring bath in our room relaxing, but the food is also incredible ! We had two dinners and two breakfasts here and were blown away. My Husband also got sick before we left and the staff took incredible care for him, even driving him to the doctor on our second day. I cannot say enough wonderful
Things about this ryokan.
by A verified traveler
Posted Dec 28, 2023 on Expedia
by A verified traveler
Posted Dec 17, 2023 on Expedia
by A verified traveler
Posted Nov 17, 2023 on Expedia
by A verified traveler
Posted Nov 14, 2023 on Expedia
Staying at this property was the ideal way of getting away from it all. Total chill, with amazing service. The dinner and breakfast were terrific, although some might be challenged by some of the more exotic dishes, which I understand the chef will gladly change for guests. The location is also great for getting up to the lake for a cruise and/or the cable ride to the top of the mountain for amazing views of Mt Fuji and the hot springs.
Comment from Hotel Management
Jan 19, 2024 by 金乃竹 仙石原 くちこみ担当, Hotel Management
Kevin 様Thank you very much for staying at Kinnotake Sengokuhara.We are pleased to hear that you had a relaxing stay at our hotel.We hope you will return to Kinnotake Sengokuhara next time you are in Hakone.All of us at Kinnotake Sengokuhara look forward to welcoming you again.Kinnotake Sengokuhara
by A verified traveler
Posted Aug 30, 2023 on Expedia
Probably one of the best/exclusive hotels I have ever stayed in. Service was top notch. I am a vegetarian and they did every possible thing to ensure that I have a great meal! If you request in advance they can do ton of vegan/vegetarian options. I loved every part of my 2 day stay. They are just so warm and the service definitely was great! We stayed in Sora and loved our onsen I think we went in it like 4/5 times a day.
by A verified traveler
Amazing!!
Posted May 29, 2023 on HotelsAmazing stay. Food and service was perfect. My wife is vegetarian and they were so accommodating. The view from the private onsen was great.
Comment from Hotel Management
Jul 11, 2023 by SUGANO, Hotel Management
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
by A verified traveler
Posted Feb 5, 2023 on Expedia
Kinnotake Sengokuhara is the most exceptional lodging I have ever had the privilege to experience. It is like walking into a fairy tale. The onsen, the meals, the service, and the amenities are all of the highest quality and caliber. I cannot reccomend it enough.
