Ratings based on 67 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 18, 2024 on Expedia
Traditional classic Japanese hotel, experience of a life time. Dinner and breakfast included in fare. Complimentary water and coffee in hotel grounds. Clothing and slippers given at check in. Many varieties of natural spring onsen (with schedules for men and women). You get 30 mins of private onsen included in the fare (as a couple). Quiet, peaceful. Recommended.
by A verified traveler
Posted May 17, 2024 on Expedia
by A verified traveler
Posted Apr 12, 2024 on Expedia
A truly unique and once-in-a-lifetime experience
by A verified traveler
Posted Apr 11, 2024 on Expedia
by A verified traveler
Posted Mar 27, 2024 on Expedia
Beautiful facities. Great customer service. It's cool to know i visited the oldest hotel in the world.
by A verified traveler
Posted Mar 10, 2024 on Expedia
by A verified traveler
Posted Jan 28, 2024 on Expedia
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
by A verified traveler
Posted Dec 12, 2023 on Expedia
If you are wanting a truly unique experience of a Japanese oven in the most natural of settings then this place is magnificent. The dinner and breakfast is something to be experienced and the onsen baths are awesome overlooking nothing but nature.
by A verified traveler
Posted Nov 17, 2023 on Expedia
Super unique experience--ancient onsen with a semi-modern hotel. All of the staff were incredibly attentive, helpful, and willing to make our stay amazing. Multiple public onsens and bookable private onsens. The hotel trusts you to know how it all works. Most of the water in--for everything from drinking to bathing--is the hot spring water that somehow felt cleansing and healthy.
by A verified traveler
Posted Nov 10, 2023 on Hotels
