2/10 糟糕
Bobby
与家人出行
2024年05月6日
不满意：服务设施，员工和服务
They are scamming people with deposits in my opinion. They charged a $200 security deposit I was not aware of until I had already paid for the room on expedia so i couldnt get that money back, I went ahead and paid the deposit. We ended up wanting to go home later that night and was told that we wouldnt get the security deposit back until in the morning because they couldnt check the room after dark. My wife was not happy because we paid the deposit in cash and were told we would have to drive back to get it. They called the police and told them we were causing a disturbance. They cops showed up and after talking with them they helped resolve the matter by watching them check the room and helped get our deposit back. They called the cops on us but the cops ended up helping us whats that tell you? They still charged us $12 for a towel that was just used to dry off with after a shower so im not sure if room service is offered because the towel was just dirty not stained. DO NOT BOOK HERE, it is a scam
Bobby
2024 年 5 月入住 1 晚