Facility was dated and not kept up. No table in room. Had to request hangers for the closet. Hard to raise staff at desk.
Collene
2024 年 5 月入住 1 晚
10/10 超赞
Xiang,Medina
2024年05月3日
满意:住宿条件和设施
Excellent
Xiang
2024 年 4 月入住 1 晚
2/10 糟糕
Lauren
与家人出行
2024年04月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There were hairs and glitter in both of our beds. The tv didn’t work a bit. Asked for new sheets and mentioned the tv, whoever was working came in to fix the tv and basically fought the whole time. they upgraded our room, the tv had one button that worked, and there were still hairs in the tub and everywhere.
Lauren
2024 年 4 月入住 2 晚
8/10 还可以
Cristobal
2024年04月6日
不满意:员工和服务
Cristobal
2024 年 4 月入住 1 晚
6/10 一般
Michael
与家人出行
2024年04月4日
不满意:服务设施,员工和服务
The room was nice but I don’t recommend paying the extra money for breakfast they don’t have near enough to feed everyone and there was no staff around to ask for help or get more. They ran out of coffee very early and there was no one to make more. I rang the buzzer at the front desk but no one ever came to see what I needed. We ran out of toilet paper and again no one around to get more for us.
Michael
2024 年 4 月入住 3 晚
6/10 一般
Karen
与家人出行
2024年04月4日
满意:清洁度
不满意:服务设施,员工和服务
I am beyond disappointed that we drove out of our way to stay there since breakfast was included. The only thing they had was 1/4 of stale hash browns, oranges and wheat bread! NO CEREAL OR EGGS OR YOGURT! When I asked the girl at the front desk for something she did not even ask and left us standing for 20 minutes and brought out one small scrambled egg omelet for 2 people. She did not even ask what we wanted. That consumption of time and irritation set us back 40 minutes of our trail day to Zion Park. I forgot to mention she took 15-20 minuted to answer the repeated bell ring at the front desk. I was not offered a credit and I would not go back!
Karen
2024 年 4 月入住 1 晚
4/10 很差
真实旅客
2024年01月11日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very disappointed for the price.
My stay was terrible. Carpet is dirty. Room was freezing and took several hours to heat room. Bath towels were super small. No hair dryer. No breakfast at all as promised. Hotel charged me $5 extra because I paid with a credit card.