Ratings based on 506 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 22, 2024 on Expedia
Nice spacious room with clean & quiet environment. Christine the lady lobby manager was very professional, attentive & helpful. She made an effort to arrange what were necessary during my stay. She showed a great example to the interns. Thk you.
by A verified traveler
Posted May 5, 2024 on Expedia
Hotel bed was not sturdy or firm. Will shake whenever the other party turns. The service was lacking. There was one day there's amber rainstorm warning. The hotel gate was locked and we were totally drenched while trying to find a way to enter the hotel. Staff was nonchalent. Even after feedback, there was no service recovery. Stay at Ur own risk.
Comment from Hotel Management
May 6, 2024 by Christie Leung - Shift Manager, Hotel Management
Dear Ms Hou Many thanks for having taken the time to share your feedback about your most recent stay at The T Hotel. It is only through feedback that we are able to continue monitoring and improve our level of service. We have shared all your constructive comments with relevant sections to ensure that we improve on them. kindly accept our sincere apologies for the inconvenience caused to you with the hotel services. Once again, thank you for your support and we look forward to welcoming you back in the not too distant future.
by A verified traveler
Posted Apr 30, 2024 on Expedia
Beautiful view, great services, good size room. Lots of public transportation available.
Not close to shopping.
by A verified traveler
Posted Apr 21, 2024 on Expedia
Very big and nice place except not too convenience to travel around.
by A verified traveler
Posted Feb 25, 2024 on Expedia
Everything is perfect except the restaurant food is not that good anymore
by A verified traveler
Posted Feb 16, 2024 on Expedia
Excellent staff service so helpful and polite
by A verified traveler
Wonderful experience
Posted Jan 31, 2024 on HotelsAmazing hotel. Supreme room size, good facilities and top top services. This hotel is for hospitality training therefore everything is at highest level possible.
by A verified traveler
Posted Jan 31, 2024 on Expedia
Staff is so helpful, excellent service
by A verified traveler
Posted Jan 29, 2024 on Expedia
Staff very friendly
by A verified traveler
Posted Jan 21, 2024 on Expedia
