评分基于 1,183 条真实点评
3.1 客房清洁度
3.8 服务和员工
3.4 客房舒适度
2.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
parking issues
发布日期：2023年8月6日 发布在：HotelsWe did not park at the 3rd night, but the staff insist on charging of the day. We just came back all the way from Big Island, and we didn't even rent a car, However we still had to pay it because of 7 days of parking fees had been charged in advance. Smells of the carpet could be improved
酒店管理层的评论
2023年8月8日，回复：酒店管理层 Silofa Singh
Aloha Yuanyang! Thank you for your review. We do show that you received a refund from the 7 nights of parking initially paid, we hope you were able to clear this up with a manager. We appreciate your valuable feedback regarding other areas in which we have room to improve as well and hope to welcome you again for a more enjoyable experience in the future. Mahalo.
用户：真实旅客
发布日期：2023年1月27日 发布在：Hotels
酒店管理层的评论
2023年2月1日，回复：酒店管理层 Silofa Singh
Thank you for the rating.
用户：真实旅客
发布日期：2022年1月29日 发布在：Expedia
1) the basement parking super bad
2) the room facilities super bad
3) the smell of hallway super bad
not recommend
用户：真实旅客
发布日期：2021年5月24日 发布在：Expedia
酒店管理层的评论
2021年7月15日，回复：酒店管理层 Silofa Singh
Mahalo for your rating!
用户：真实旅客
Best location in Waikiki
发布日期：2021年5月24日 发布在：HotelsLocation is very good.
酒店管理层的评论
2021年6月2日，回复：酒店管理层 Silofa Singh
Aloha Wai Lun,
We definitely have a great location and with the higher floors you get a great view of Waikiki. Mahalo for the photo!
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
綺麗で、良いホテルです。コナコーヒーと丸亀製麺が近いので食事には困りません。
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
saw a couple roaches and for 2 days waited for room service before asking to borrow a vacuum for myself to tidy up which i don’t mind. the towels smell amazing like lemons and the staff are very friendly. i’d stay there again if they got new mattresses cuz ours were very sunk in the middle.
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
.Shopping and dining location is very good
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
Bad parking space, rude staff and not good furniture
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Silofa Singh
Aloha Parth. Thank you for sharing your experience. We are extremely sad about aspects of your stay that was less than exceptional or quality customer service. We will work with our team on better customer interactions and hope we can welcome you back with Aloha I know our team can deliver. Mahalo.
用户：真实旅客 来自：Sicamous
发布日期：2024年5月21日 发布在：Expedia
Value for the location and all suites have a lanai down is great. Rooms are a little dated and could use a little more TLC and maintenance as well as updates. But then the prices will need to increase so it’s a trade off. Staff was very friendly and helpful.
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Silofa Singh
Aloha Glen. Thank you for your review. We are so happy you were warmly welcomed by our team. We appreciate your feedback on where we can improve and will work with our team on this. Mahalo.
