2/10 糟糕
Brianna
与家人及幼儿出行
2024年05月29日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel has roaches. Large roaches. There’s a stench when you walk in and a stench in the room. When we found a roach in our hotel, 2 hours after being there, we told hotel staff and asked them to come kill it l, to which they said no, they couldn’t leave their desk. SO I told them I wanted to check out immediately. I was told nothing could be done about it until the manager got there the next morning and I still haven’t received an answer or a refund from this property or Expedia. DO NOT RECOMMEND.
I should add that we had a tornado knock our electricity out at our home so we just needed somewhere decent to sleep. Definitely disappointed.
Brianna
2024 年 5 月入住 1 晚