Liked the pool and restaurant. The room was nice and great access to the beach. The hallways could have been a bit cleaner. The weekend staff were more courteous than those during the week who were not as polite or friendly. An error was made on our bill that I caught at checkout but they were quick to remedy the situation.
Paul
2024 年 5 月入住 6 晚
10/10 超赞
Jocelyn
与配偶出行
2024年06月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved this property. It was very peaceful. Dining was great and the staff were friendly. Will be visiting again.
Jocelyn
2024 年 5 月入住 3 晚
10/10 超赞
Megan
团体旅客
2024年06月2日
满意:服务设施
All staff were great. Location, beach access, restaurant/bar with music were amazing. Had some persistent plumbing issues in our room- toilet wouldn’t flush fully, shower pressure super low, ants. But staff was very nice in trying to address and the rest was so great I’d stay again
Megan
2024 年 5 月入住 2 晚
8/10 还可以
Paul Andrew
与配偶出行
2024年05月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
lovely staff, very friendly and helpful
Paul Andrew
2024 年 5 月入住 11 晚
8/10 还可以
Patricia
与家人出行
2024年05月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay here. I really enjoyed the Crown Plaza. It was clean safe and quiet. The pool was great, there was live entertainment. everybody was very kind and friendly amazing staff. The only reason I didn’t give five stars was because I didn’t realize if we self parked we still had to pay the $20 a day parking fee. I just feel like I should have been told that upfront, I wasn’t the only one who was surprised that I saw and heard other people, complaining as well. I would’ve stayed there anyway I would’ve like to have known that beforehand
Patricia
2024 年 5 月入住 2 晚
10/10 超赞
Julio,Kissimmee
2024年05月28日
满意:清洁度
Julio
2024 年 5 月入住 3 晚
8/10 还可以
Natalie
与家人及幼儿出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were surprised with this hotel. I must admit the outside of hotel is a little confusing, it’s not too clear that it is Crown Plaza. We saw a couple of different signs before we saw the hotel name. The outside is the most outdated but the rooms and inside/lobby were great inside. Only complaint is that the restaurant inside the hotel was way overpriced for the quality of food, really not impressed. Room service took way too long and added about $15 in the bill compared to walking up to the bar and ordering to go.