Don’t let the pictures online fool you, this hotel is tired and in need of renovations. When we checked in we were told the hot tub was broken. We got up to the room and found that the smoke detector was hanging from the ceiling by a wire, and the toilet was not working. I informed the front desk about our toilet and was told my only option was to cancel my reservation. They didn’t have maintenance onsite and did not have any other rooms. We had to scramble to find another hotel for my wife and two toddlers, repack all of our things and drive across town to another hotel with working facilities. Had the toilet worked I still would have given this place a sub-par review. Would not recommend.
Adam
2024 年 5 月入住 1 晚
4/10 很差
Diana
与家人出行
2024年04月28日
Staff was great helped me change my room reservation that I made on Expedia with no charge. Was grateful for that. The rooms/ hotel is just very OLD. Needs an upgrade badly.
Diana
2024 年 4 月入住 2 晚
8/10 还可以
W. Keith
与配偶出行
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
This place is right off the main drag in what would seem to be an upscale and ascendant suburb of Indianapolis. It's close to the interstate(s) and to local eateries, convenience stores, gas stations, etc. Our room was clean and spacious. It was easy to maintain a comfortable sleeping temp without a lot of noise; the room was pretty quiet actually given proximity to lots of car traffic. The front desk staff was extremely pleasant to deal with. The young lady on shift when we checked had the unpleasant duty to inform us that the pool was unexpectedly closed due to a mishap with one of the juvenile guests, but that was clearly beyond the control of the property and that was literally the only negative.
W. Keith
2024 年 4 月入住 1 晚
4/10 很差
Jersson
2024年04月13日
Jersson
2024 年 4 月入住 1 晚
8/10 还可以
Tray,Deland
与家人及幼儿出行
2024年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Construction going around and exit to hotel is gone so had to take longer routes around to hotel and our destination area. No warning given about this.
Tray
2024 年 3 月入住 1 晚
4/10 很差
Baylie
与家人出行
2024年03月30日
不满意:员工和服务,清洁度
Toilet didn’t work in room and they just kept giving us a plunger instead of actually trying to help. (3 times)
Hair & brown stains on blanket.
Nice pool and hot tub, staff was kind but not very helpful
Baylie
2024 年 3 月入住 1 晚
6/10 一般
Kenneth
2024年03月27日
满意:员工和服务
Staff was friendly. The property needs updating and a deep clean (vents, etc.). Lots of construction in the area.
Kenneth
2024 年 3 月入住 1 晚
8/10 还可以
Shayne
2024年03月17日
满意:清洁度、员工和服务、住宿条件和设施
Enjoyed my stay. Comfortable beds, clean rooms. Really only complaint I have is the hot water isn’t that strong in the showers and there’s no full curtain in the window so there was a bright light just shining into the room all night. But neither of those things make or break my experience.