2/10 糟糕
Karon
与家人出行
2024年05月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Problems that were reported by previous guest still have not been addressed. It has been over 2 months. 1) hot tub jets not working 2) pool card reader broken, pool heater not working, ever kids would not go in. 3) 1st room dirty and smoked in, had to fight to get new room, 4) bathroom vent broken 5) bathroom door broken, hope you dont like privacy- was broken and warped 6) had to move dress just to access one side if the bed, 7) tub saw so dirty and stained we had to ware watershoes 8) front dest staff was very rude!! MAIN concern, know your plan of escape incase of fire, all exit sign were blocked by lihjt fixtures and fire proif doirs were propped open.
The whole hotel needs a major update/overhaul.
I could never recommend this hotel to my worst enemies. If i could I would give it zero stars
Karon
2024 年 5 月入住 2 晚