Customer service team are very friendly helpful and considerate. I should in particular mention a young man named Fatih. He is incredibly helpful and warm hearted. Fantastic four nights stay in this hotel.
Xiangrong
2023 年 7 月入住 4 晚
8/10 还可以
Kai fung
2023年02月18日
Kai fung
2023 年 2 月入住 5 晚
4/10 很差
Charlie,Taiwan
与配偶出行
2019年08月20日
不满意:员工和服务、服务设施、住宿条件和设施
The room had a electricity problem caused by the short circuit on the last day of our stay. It took the technician more than an hour to resolve part of the problems and half of the plugs and bathroom are still out of the power eventually. We asked to change the room but the answer was no. The only thing they could do was to inform their supervisor and apology. I wrote a letter to them afterward and no response at all! It is really not a good experience for us and I think a good hotel (I quote!) should do much better than “acknowledge and apology “!
Room was decent, however the tv did not work in the bedroom and pillows were not the best.
Nazia
2024 年 5 月入住 4 晚
10/10 超赞
Fahd
与家人出行
2024年06月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the second time we stayed at Fer amd we weren’t disappointed! The hotel is conveniently located 8 minutes walk from the Grand Bazaar and 12-15 minutes walk to the Blue Mosque, Hagia Sofia, Basilica Cistern and Topkapi Palace. There are lots of shops and restaurants within walking distance.
The buffet breakfast at the hotel is comparable to breakfasts at the bigger cafes and there is a wide selection to choose from. They have fresh breads, croissants and great selection of meats and cheese.
The rooms are spacious and clean with all modern amenities. Very quiet and relaxing atmosphere in the hotel, away from the noise from the shopping aread which are only a few minutes walk away.
The best thing about the hotel are the staff. They are so friendly and helpful and go out of theor way to make sure you have a comfortable stay. The cleaning ladies Arzu and Tijan were amazing and knew what time we woke up and cleaned our rooms whilst we had breakfast. The staff at reception were a great help and advised us on best and cheapest way to travel around Istanbul. I would chill most evenings with Ertan and have conversations about almost everything. He was great company and I’m looking forward to our next visit and staying at Fer hotel again.
Fahd
2024 年 5 月入住 7 晚
10/10 超赞
Jesse,Harlingen
与家人出行
2024年05月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at Fer Hotel was exceptional for several reasons. The staff was incredibly friendly and professional, ensuring our stay was comfortable and enjoyable. The hotel's cleanliness was impeccable, contributing to a relaxing and pleasant environment.
One of the standout features of Fer Hotel is its convenient location. It's within walking distance to all the major attractions, making it easy to explore and enjoy the city without any hassle. We highly recommend Fer Hotel for its excellent service, prime location, and welcoming atmosphere.
Jesse
2024 年 5 月入住 3 晚
10/10 超赞
Pierluigi
团体旅客
2024年05月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Posizione ottima, personale accogliente e disponibile. Colazione ottima.