I was quite taken aback to find out they did not have Keurig coffee pots in the rooms. I actually had to borrow one from family to use during my stay.
Upon check out I made this compliant and was told "well we got rid of them during Covid and did not put them back" I stated you are the only hotel that does not use them and the desk agent stated "really, I thought everyone got rid of them".
With all this being said, I will not use Hampton Inn for any future stay