It was a very comfortable stay in Jerusalem. The room size was reasonable and in general it is clean and tidy. There is also a swimming pool on the rooftop but unfortunately it was empty and not open, probably because it is winter.
真实旅客
4/10 很差
Yuntao,CHINA
2016年07月7日
不满意:清洁度、员工和服务、住宿条件和设施
Disaster
One of worst SO-CALLED 5star hotel I have ever stayed. The staff is not helpful at all. They have a guide book in the room said if needed you may ask for a shaving kit. But when I call the reception they gave me a straight NO without hesitation. Maybe the guide book i s just a joke. I stayed there for 3 nights,for the first two nights,there is a bottle of free water yet nothing on the 3rd night. The reception said it was a mistake that they gave me water which is shocking to me! 5 star hotel without water is another funny fact. This reflects the management behind the hotel is a complete mess. Furthermore I don't know why there is always some kind of machine in the pool the whole time I stayed. So I didn't went in. After I check out, I discovered there is a strange USD 1.00 charged on my Visa card, but the staff told me they did not charge me anything with the card. I called two times. 1st time hotel say their system is not open they can not check for me,second time they say they are too busy to check for me. until now I did not receive any explaination. it is like steal money for their own pocket.
Yuntao
10/10 超赞
Jack
2023年10月13日
满意:清洁度、员工和服务、住宿条件和设施
Well situated to the Old City
Jack
2023 年 10 月入住 6 晚
8/10 还可以
Derhy
2023年08月15日
Derhy
2023 年 8 月入住 2 晚
8/10 还可以
Richard
2023年08月6日
Richard
2023 年 7 月入住 6 晚
10/10 超赞
Wsam
与家人及幼儿出行, 与家人出行
2023年07月9日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel with a pool for the kids. The staff are amazing! I will definitely stay here again.
Wsam
2023 年 7 月入住 3 晚
8/10 还可以
真实旅客
2023年05月26日
满意:清洁度、员工和服务、客房舒适度
Great staff and pool, rooms require modernisation
Staff very friendly and helpful.
The pool is very good and well looked after.
The rooms are spacious but very tired. The bathroom required complete modernisation, it was almost impossible to have a shower and it was virtually a drip coming out and hard to control the temperature.
真实旅客
2023 年 5 月入住 3 晚
10/10 超赞
mahomed
2023年04月22日
mahomed
2023 年 4 月入住 1 晚
8/10 还可以
José Carlos
2023年04月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
José Carlos
2023 年 4 月入住 4 晚
8/10 还可以
Seema
团体旅客
2023年04月7日
满意:清洁度、员工和服务、客房舒适度
Good Hotel can be better.
The Hotel is old and there were some issues like water pressure electricity failure and slow elevators. TV is old.
The Staff was reasonable but not so attentive. Calls for room service went unattended.
Breakfast was decent.
Location is good.