Lovely staff - friendly helpful. They care when they see return visitors, makes me want to cancel my reservation elsewhere for my anniversary and stay here again!
rochelle
2024 年 3 月入住 1 晚
6/10 一般
Stella
与家人出行
2024年03月6日
不满意:清洁度、员工和服务、服务设施
This is not a luxury property in my opinion, although they certainly were charging luxury hotel prices during my stay. While the room and bathroom were spacious, the furnishing were worn down and the electrical wiring in the room seemed faulty (lights not turning on properly, strange sizzling sound coming from the switches).
The room itself was covered in thick dust and had clearly not been vacuumed in quite a while. It's telling that you'll see the vacuum cleaners left in the hallways while the housekeeping staff are cleaning the rooms. I never did hear one running during my stay.
Most of the staff that I encountered were either curt or outright unfriendly. It may be a cultural thing, but I've staying in other hotels in Israel and had much better service. This ranged from the front desk staff to the parking garage attendant. One exception was the wait staff in the hotel's dairy restaurant who provided excellent service.
Lastly, the location is not particularly great unless your okay with relying on taxi/share ride services or walking the 30 minutes to get to some of the more touristy spots or public transportation. Or if you're a brave soul willing to face down Jerusalem traffic and drive yourself. By why bother when there are plenty of better hotels closer to the old city and other tourist spots?
Stella
10/10 超赞
ward
2024年03月4日
满意:清洁度、员工和服务、住宿条件和设施
Excellent all around
ward
2024 年 3 月入住 1 晚
10/10 超赞
Abraham
商务旅客
2024年02月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome
Abraham
2024 年 2 月入住 1 晚
10/10 超赞
Donna
与配偶出行
2024年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is located in a wonderful part of the city. The property is lovely, the food delicious and the staff are great. I always love staying here