评分基于 162 条真实点评

4.0 / 5
84% 住客推荐
4.1 客房清洁度
4.3 服务和员工
4.2 客房舒适度
4.1 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2019年4月20日 发布在:Expedia
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2019年1月20日 发布在:Hotels
5/5
用户:真实旅客

发布日期:2018年9月9日 发布在:Hotels
酒店管理层的评论
2018年9月10日,回复:酒店管理层 Muthia Azhari
Dear Mr/s. Chun Lung, Sunny greetings from Kila Infinity8 Bali, Thank you for your time to share your experience during your stay at Kila Infinity8 Bali. It is our pleasure to have you during your holiday in Bali and we are so glad that you enjoy our service and facilities during the stay with us. Once again thank you so much to stay with us, we are looking forward to welcoming you back again in the near future.
2/5
用户:真实旅客

Highly disappointed

发布日期:2017年5月3日 发布在:Hotels
Hot water in the bathroom is not hot and is just warm. Wasted 1.5 hour but still cannot rectify. No solution. Finally my family needed to take shower at the changing room of swimming pool! BTW, the floor is dirty.
4/5
用户:真实旅客

泳池很美

发布日期:2016年9月15日 发布在:Hotels
泳池很好,很美
酒店管理层的评论
2016年10月7日,回复:酒店管理层 General Manager
Dear Valued Guest, Thank you very much for your positive review regarding your stay at Kila Infinity8 Bali. We are delighted to hear such wonderful feedback. We look forward to welcome you back to in the near future
4/5
用户:真实旅客

发布日期:2024年6月3日 发布在:Expedia
Preiswert und gut. Leider etwas in Jahre gekommen. Das Abendessen war hervorragend!
酒店管理层的评论
2024年6月5日,回复:酒店管理层 Ardila Shobana
Sehr geehrter Herr Max Leon,Vielen Dank für Ihre Bewertung Ihres Aufenthalts in unserem Hotel. Ihr Feedback ist für uns äußerst wertvoll, da wir uns bei jedem Aufenthalt verbessern möchten. Ich freue mich sehr über Ihre Kommentare zu Aspekten, die aktualisiert werden müssen. Es wäre mir eine große Freude, Sie persönlich wieder in unserem verbesserten Hotel begrüßen zu dürfen!Mit freundlichen Grüßen,
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年5月19日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2024年5月2日 发布在:Expedia
ITS recommended
酒店管理层的评论
2024年5月6日,回复:酒店管理层 Ardila Shobana
Dear Ms. Graciella,Thank you for staying with INFINITY8 Bali and thank you for your rating and positive experience of our hotel with others.We very much look forward to welcoming you back in the near future.
2/5
用户:真实旅客

发布日期:2024年4月28日 发布在:Expedia
It’s nothing like the photos, it looks old and not well maintained. Even though is a cheap option I felt a little deceived from the photos. Kuta is not the nicest place in general too.
酒店管理层的评论
2024年4月30日,回复:酒店管理层 Ardila Shobana
Dear Ms. Sofia,First of all, allow me to say thank you for giving us a review during your stay at Infinity8 Bali.We would like to sincerely apologize for the inconvenience you experienced during your stay at our hotel. We appreciate your sharing and concerns and it is our hope that you will give us the opportunity to serve you in the near future better.If you have any others feedback please do not hesitate to contact us through email.With best wishes,
3/5
用户:真实旅客

发布日期:2024年4月16日 发布在:Expedia
The rooms were clean but needed maintenance. The bathroom and toilets had some issues. Asked for hand towels, were told they do not provide it. We paid similar price at Ubud, and it was way lot better with more services. Location isn't very convenient. Not much eatery in walking distance. The staffs were very friendly and helpful though.
酒店管理层的评论
2024年4月17日,回复:酒店管理层 Ardila Shobana
Dear Mr/s. Ayush,Thank you for choosing Infinity8 Bali to stay and for your feedback. Your reviews are always valued and acknowledged by all of our team members! We appreciate your sharing and concerns and it is our hope that you will give us the opportunity to better serve you in the near future. It is a pleasure to announce that we are provide free shuttle service to Tropical Temptation Beach Club that is available every day.If you have any other feedback please do not hesitate to contact us through email.We look forward to welcoming you back in the near future under better circumstances!With best wishes,