The villa itself is good and beyond expectations. However, the service from the reception was not as expected. I booked the room including transportation to the airport and have requested it prior to the trip. I received the confirmation message via hotels.com. Surprisingly, the receptionist insisted that they only provide this service to the customers who stay for more than one day. If so, why release this option and reply to my request before the trip?
Lots of mosquitoes at night, very annoying, breakfast buffet just a few choice, very disappointed
only the pool inside the room is great
真实旅客
2017 年 7 月入住 1 晚
10/10 超赞
Shien-Jeh
2017年07月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
接機送機服務 接駁車前往各景點 客房服務 親切工作人員 近金巴蘭海灘
Shien-Jeh
2017 年 7 月入住 2 晚
6/10 一般
yee,hongkong
2017年01月3日
不满意:清洁度、员工和服务、住宿条件和设施
Many mosquito
Poor location, no place to eat
too many mosquito, bad breakfast, unfreindly staff.
Check out time at 12pm. Too strictly. No restaurant n no shops there but u cant stay in hotel a little bit more. They will just ask u leave their room or pay extra charge. Not friendly compare with other Bali hotel.