Great environment, some friendly staff but hotel is not service oriented at all. The reception seemed to be angry to have to receive guests or provide any (standard) service requested. Rooms with the bare minimum but clean. Nice game walk with a friendly ranger.
真实旅客
2020 年 10 月入住 2 晚
10/10 超赞
真实旅客
与家人出行, 商务旅客
2019年11月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff here are very polite and willing to go out of their way to ensure my needs were met. Further the property is on the banks of Kafue River, making it a perfect location for a water lover like myself.
真实旅客
2019 年 11 月入住 1 晚
8/10 还可以
Allan
2019年04月30日
满意:清洁度、住宿条件和设施、客房舒适度
Allan
2019 年 4 月入住 3 晚
6/10 一般
真实旅客
2019年03月5日
满意:员工和服务,清洁度
不满意:住宿条件和设施
真实旅客
2019 年 3 月入住 1 晚
2/10 糟糕
Sandra
2019年01月4日
满意:清洁度
不满意:客房舒适度,员工和服务
Epic Failure
I wanted a place to relax for the Holiday but Chita lodge was the total opposite. It was a very stressful stay. Please DO NOT book Chita lodge Kafue during holidays. They were understaff on Christmas day and service was horrible. Then the following days after Christmas service improve once, then it went back to horrible even though the lodge wasnt fully booked. We waited over an hour to get a waiter/waitress,while they were many around just hanging around. We had to actually requested someone to come and attend to us. By then I was so upset that I took a taxi to town to buy a late lunch and dinner. Also they are not vegetarian friendly. The lodge had the same menu for lunch and dinner throughout my entire stay. At night that same menu most meal was not available. Additionally, the room that was advertise on hotel.com was different then the room we stayed in. It was just a normal size room with no closet, nothing to hang clothes/jackets, no bedside lamp tables, and no rack in the bathroom to hang towels. Housekeeping didn't come until 14 hrs to clean the room. I wouldn't recommend Chita lodge Kafue especially around the holiday because of their lack service.
Sandra
2018 年 12 月入住 4 晚
8/10 还可以
Chengo,Lusaka
2018年08月6日
满意:清洁度、住宿条件和设施、客房舒适度
The property is large and well maintained and the food is great.
I didnt like the load MUSIC in the evening at the pool side and the lounge bar/restuarant.I found it hard to rest/sleep back at my room.The music went on till around mid night.