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Fairmont Orchid

4.5 star property
Resort with private beach, full-service spa

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Fairmont Orchid

Outdoor pool, cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Outdoor wedding area
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • On private beach
  • Pet friendlyPet friendlyPet friendly
  • Spa
  • Hot Tub
  • Breakfast availableBreakfast availableBreakfast available
The price is US$476
Price available on 2024/06/09

Explore the area

Map
1 N Kaniku Drive Kohala, Kamuela, HI, 96743
  • Popular LocationMauna Lani Resort Golf Course6 min drive
  • Popular LocationMauna Lani Beach9 min drive
  • Popular LocationWaikoloa Beach Golf Course14 min drive
  • AirportKailua-Kona, HI (KOA-Kona Intl.)36 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

loved the gardens/waterfalls/pool area.rooms need upgrading
Christine
May 29, 2024

Room options

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 49.6 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Oceanfront (Ocean Front-NS)

View from room

Suite, 1 King Bed, Non Smoking, Oceanfront (Ocean Front-NS)

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Separate bathtub and shower
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Separate bathtub and shower
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront

View from room

Room, 2 Queen Beds, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Separate bathtub and shower
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

8.6/10 Very Good

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 49.6 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Ocean View

8.9/10 Excellent

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

8.8/10 Excellent

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Fairmont)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Garden View (Fairmont)

8.8/10 Excellent

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 49.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Premium Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Separate bathtub and shower
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Separate bathtub and shower
  • 98 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Ocean View

8.3/10 Very Good

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 Queen Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 Queen Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.8/10 Excellent

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Fairmont)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View (Fairmont)

9.2/10 Wonderful

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, Non Smoking, Garden View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Separate bathtub and shower
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Separate bathtub and shower
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, cabanas (surcharge), pool umbrellas
Mauna Lani, Auberge Resorts Collection
Pool
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Free WiFi
9.2 out of 10, Wonderful, (1000)
The price is $899
$1,119 total
includes taxes & fees
30 May - 31 May
Mauna Lani, Auberge Resorts Collection

About the neighborhood

Kamuela

Located in Kamuela, Fairmont Orchid is in the historical district and on a private beach. Mauna Lani Resort Golf Course and Four Seasons Resort Hualalai Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mauna Kea Beach and Hāpuna Beach State Recreation Area. Traveling with kids? Consider Great 4-D Movie Ride and Manta Ray Point. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with ecotours and ziplining.
Visit our Kamuela travel guideOpens in a new window
View more Resorts in KamuelaOpens in a new window

What's nearby

  • Mauna Lani Resort Golf Course - 6 min drive
  • Mauna Lani Beach - 9 min drive
  • Waikoloa Kings Golf Course - 11 min drive
  • Waikoloa Beach Golf Course - 14 min drive
  • Dolphin Quest - 16 min drive

Getting around

  • Kona Intl. Airport (KOA) - 36 min drive

Restaurants

  • Kona Tap Room - 16 min drive
  • A-Bay's Island Grill - 14 min drive
  • Starbucks - 13 min drive
  • Lagoon Grill - 16 min drive
  • Island Vintage Coffee - 13 min drive

About this property

Fairmont Orchid

Eco-certified family-friendly resort by the ocean
Mauna Lani Resort Golf Course is located near Fairmont Orchid, which provides 18 holes of golf, a beach bar, and a free daily manager's reception. This resort is a great place to bask in the sun with a private beach, beachfront dining, and beach cabanas. Treat yourself to a massage, a body scrub, or a body treatment at Spa Without Walls, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. The health club offers yoga classes and Pilates classes; other things to do include scuba diving, beach volleyball, and rowing/canoeing. In addition to a terrace and designer stores on site, guests can connect to in-room WiFi (surcharge).
Additional perks include:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • 10 outdoor tennis courts, valet parking (surcharge), and an electric car charging station
  • Express check-out, luggage storage, and beach towels
  • Guest reviews speak well of the beach locale, pool, and helpful staff
Room features
All 540 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like safes and WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • 55-inch LCD TVs with premium channels
  • Lanais, wardrobes/closets, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 50 for adults and USD 25 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Browns Beach House
  • Hale Kai Restaurant
  • Luana Louge
  • Norios Japanese Sushi Bar
  • The Orchid Court

Things to do

  • 10 outdoor tennis courts
  • 18 holes of golf
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

Outdoor space

  • Lanai

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night, plus a deposit of USD 75 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 75.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 50 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 75 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Frequently asked questions

Does Fairmont Orchid have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Fairmont Orchid?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Fairmont Orchid on 9 Jun 2024 start from US$476.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Orchid pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 75 per day and a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Orchid?

Valet parking is available for USD 35 per day.

What time is check-in at Fairmont Orchid?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fairmont Orchid?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont Orchid located?

Located in Kamuela, this beachfront resort is in the historical district and within 1 mi (2 km) of Great 4-D Movie Ride and Mauna Lani Resort Golf Course. Francis H.I'i Brown North Golf Course and Mauna Lani Historic Park are also within 1 mi (2 km).

Fairmont Orchid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1006 reviews" "
Rating 8 - Good. 197 out of 1006 reviews" "
Rating 6 - Okay. 82 out of 1006 reviews" "
Rating 4 - Poor. 24 out of 1006 reviews" "
Rating 2 - Terrible. 13 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Christine, west covina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
loved the gardens/waterfalls/pool area.rooms need upgrading
Stayed 7 nights in May 2024

10/10 Excellent

Sanjo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!!
Stayed 3 nights in May 2024

8/10 Good

James Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that upon check in the valet guys would not let us park up front to get checked in and drop off our baggage. They said resort policy would not let us temp park. For a 5 star resort this is acceptable practice at all other resorts we have stayed at on the islands. You need to fix your policy so that its in line with the rest of the industry. That was a big turn off, avoided using the valet the entire trip because of that policy.
Stayed 12 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed many times. Just needs room upgrades
Stayed 3 nights in May 2024

10/10 Excellent

Boyu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in May 2024

10/10 Excellent

John Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Lyudmila

Traveled with family
Wow! Location! Swimmable lagoon, safe, clean with sand beach! Wonderful large and very clean pool, never crowded! Absolutely tremendous service from the first to the last minute! Thanks to the amazing manager Rose, who did above and beyond to help us with the upgraded room and then asked every day if we needed anything, accompanied us daily with recommendations and suggestions. All the staff were extremely attentive, supportive and helpful and fulfilled all our requests! We had unforgettable vacation in Fairmont Orchid and will come back next year definitely. P.S. food is delicious in resort, but expensive. There are nearby grocery stores where you can save some money and find everything you need including hot food.
Stayed 12 nights in May 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at the Fairmont Orchid. The property offers everything you need for a relaxing vacation including a beautiful setting. We were in a Gold Level room and the staff couldn't have been more engaging, attentive, and genuinely helpful. You were greeted with a smile each day. This was a theme throughout the resort. The spa services were amazing. It was one of the best massages I've ever had. We snorkeled on property and saw tons of brightly colored tropical fish and sea turtles. The property itself is very pretty with all of the waterfalls, foliage and palm trees. In an effort to be environmentally responsible, you are given thermal water bottles and there are water stations throughout the resort. We really enjoyed the Fairmont Orchid and will definitely return for future vacations. Tip: If you want a shaded spot at the pool, get down early. As the week progressed, the resort became more crowded. I went down at 8:00AM and wasn't able to find a shaded spot. Also, you can only find mineral suntan lotion on the island because of the damage regular sunscreen causes to the coral reefs. It's effective but leaves a residue on your skin and swim suit. The only area of improvement was the building we stayed in was a little older and needed a refresh. It was by no means unappealing or run down. The room was great with a beautiful view. The wing just needed a little bit of an update. Thank you to the Fairmont Orchid staff for making our stay in Hawaii amazing!
Stayed 7 nights in May 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous relaxing resort! Feels like paradise! very friendly staff, great food, comfortable beds, amazing views!
Stayed 4 nights in May 2024

8/10 Good

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is beautiful. Staff were excellent, friendly and efficient. We had some minor issues at arrival which were promptly and generously resolved. Andrea went above and beyond!
Stayed 7 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5