I wasn’t able to find it and neither was my taxi driver. I had him call the number listed by hotels.com and who answered said that rising star hotel was sold, closed and under renovation and I couldn’t stay there. I was unable to contact hotels.com. I posted a question to the virtual assistant and it only said I couldn’t get a refund and then commenting was disabled. I’ve used hotels.com a lot and I am reluctant to continue to use the service if they have no service whatsoever. I haven’t been able to contact hotels.com by phone, email or website. I also left a message to the hotel with no reply for 3 days and I think that’s okay since it’s closed down.
Tyson
2024 年 2 月入住 2 晚
10/10 超赞
Ding
2023年05月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful location and lovely owners who tried everything they can to make our stay enjoyable. Definitely recommend it.
PS: a bonus is their incredible cute dog! :)